Hotel in Hanoi
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Elegant Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
Location was perfect for exploring the old town. Staff were so friendly and helpful.
Nil
10 / 10Outstanding·Oct 2026
It was beautifully decorated and the staff were lovely.
My room was amazing and I loved that there was a Bluetooth speaker in there.
The flooring was quite slippery near the pool when it’s wet and the pool table was pretty average but otherwise no complaints.
9 / 10Outstanding·Oct 2026
I had a lovely stay at Heritage Premium Hanoi Central. The rooms were clean, modern, and well-equipped with all the essentials, including toiletries. The beds were very comfortable—not too soft and not too firm. Breakfast offered a good variety, although a little more rotation in the dishes would be appreciated for longer stays.
What truly made my experience special was the staff. Everyone was incredibly attentive, kind, and accommodating. Special thanks to the masseuse and the front desk team, who thoughtfully arranged a soothing warm tea when I wasn’t feeling well. The restaurant team was equally wonderful and remembered my request for the same tea the following evening. These small, thoughtful gestures made me feel genuinely cared for.
The location is also excellent, just a short walk from Hanoi’s Old Quarter, with restaurants, cafés, convenience stores, beauty salons, and other essential services nearby. A dentist clinic right across the street was a major plus.
Overall, highly recommended! Comfortable rooms, a convenient location, and genuinely exceptional hospitality made our stay memorable.
More rotation in the breakfast dishes would be great.
The rooms, as I stayed here on 2 separate occasions, felt more on the smaller side, but that's probably due to the design and wall-colors.
The pool, which I ended up not using, was rather small and needed some upgrading.
6 / 10Average·Oct 2026
The room was clean with old style decor, which is nice. There was a pool and a bar on the rooftop with city views. The hotel offered a complimentary airport transfer after we have given them some constructive feedback about our stay.
We stayed 3 nights in the Junior Suite with Balcony and the room was so tiny so you cannot put a suitcase on the floor, there was no space at all. It was uncomfortable to be honest. It felt like it is a hotel suitable for a weekend stay with an overnight bag only. There are no restaurants or eateries around the hotel, we had to get Grab to go out to dinner. There were only 2 bottles of water given free of charge per day., if you would like to have more you have to pay for it, which was annoying as the tap water is of poor quality. The food in the restaurant was average as well.
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Top rated by guests
9.1Outstanding
(1,084 Ratings)
"It was beautifully decorated and the staff were lovely.
My room was amazing and I loved that there was a Bluetooth speaker in there."
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