Hotel in Birmingham
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Within the Mailbox Complex, in Birmingham’s vibrant center, AC Hotel by Marriott Birmingham, A Marriott Lifestyle Hotel has free WiFi, Black Sheep Coffee shop and a stylish restaurant. New Street Station is a 10-minute walk away.
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Birmingham
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Great hotel, spotless and staff were excellent with us.
10 / 10Outstanding·Oct 2026
Location. Fantastic for good eating places and the Utilita Arena where we had tickets.
Loved that we had thoughtfully been given 2 rooms with a Jack and Jill door. Meant all 4 of us could be together.
Nothing. Everything was really good.
10 / 10Outstanding·Oct 2026
Stayed here a number of times now and it never fails to impress me. Quick and easy check in and staff welcoming and polite. Rooms are always impeccably clean and always comfortable. Stayed various times of the year and have never felt too hot or cold. The beds are so comfortable. The breakfast has an amazing choice and is always full. Times for breakfast are also excellent. The location is a short walk into the centre and a lovely walk down the canal to the Utility arena. Always my first choice to stay when visiting Birmingham.
There is nothing to not like.
6 / 10Average·Oct 2026
The location was fantastic. Central but not too close to the hustle and bustle of the city centre.
The room sizes were great and the staff were friendly and helpful.
We had an issue with a smell in our room (see below) and the hotel were very quick to move us to a new room. Great customer service.
Breakfast selection is good but cooked breakfast was just ok. I wouldn't pay for it and only worth having if it is included in your booking
The windows were screwed shut so we had the air con on but it stunk out the room with the smell of cooking fat from the restaurant (either hotel or nearby restaurants). We were moved to a new room for the second night which had a beautiful view of the canal but unfortunately, the bed was absolutely rock hard. I didn't know they made mattresses that firm. We didn't want to ask to move again but wish we had because it was an awfully uncomfortable night's sleep.
I wish the windows could just open a little, it makes me feel very claustrophobic and I hate having to use air con.
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Top rated by guests
8.4Excellent
(1,406 Ratings)
"Location. Fantastic for good eating places and the Utilita Arena where we had tickets.
Loved that we had thoughtfully been given 2 rooms with a Jack and Jill door. Meant all 4 of us could be together..."
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