Hotel in Southbank
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Crown Metropol offers accommodations on Melbourne’s Southbank.
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Southbank
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
No breakfast to expensive.
Shower in suite needs upgrading to hand held.
7 / 10Good·Oct 2026
The location was good.
Our tv didn’t work
Complimentary water would of been nice
No visible price list for mini bar.
The lifts were glitching and we were stuck waiting for a while.
8 / 10Excellent·Sep 2026
Location was great friendly staff, would stay again
Nothing it was comfortable
5 / 10·Sep 2026
Location
We paid approximately $4,000 for a five-night stay in a loft room and, unfortunately, the experience did not come close to matching the price or our expectations.
We arrived at around 1pm and were told the room was not yet ready, but that we would receive a phone call as soon as it became available. By 4pm, we still hadn’t heard anything, so we returned to the hotel ourselves, only to be told that the room was ready. It was disappointing that no one had contacted us as promised.
For a stay at this price point, we were also surprised that breakfast was an additional cost and that even basic bottled water in the room was not complimentary.
The room itself felt tired and in need of refurbishment. Much of the furniture had noticeable chips and wear, and the lounge area was not particularly functional or inviting. After seeing photos of other loft rooms, ours felt significantly below the standard we had expected.
Overall, for the amount we paid, the experience was a real let-down and did not feel like good value for money.
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Top rated by guests
8.5Excellent
(6,245 Ratings)
"Always love the location & facilities"
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