Hotel in Hanoi
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Elegant Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Fireplace
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Great location and view, but the room was quiet.
10 / 10Outstanding·Oct 2026
Although the delay of our flight by 7 hours meant we only had 4 hours with Jade, staff went out of their way to make us feel welcome including the welcome drink, the storage of luggage, delicious breakfast, a small gift, orientation of the surroundings and a complimentary transfer to the start of our tour. The genuine customer service was much appreciated.
Would have liked to have stayed longer but will certainly do so the next time we are in Hanoi.
10 / 10Outstanding·Oct 2026
I had a very comfortable stay at The Oriental Jade Hotel. I’ve stayed in suites at quite a few hotels, and among the hotels I’ve experienced in Hanoi, this was easily one of the best.
The overall quality of the stay felt consistently high.
I also really enjoyed the food. The selection wasn’t huge, but I actually preferred it that way because the quality was excellent. The ingredients tasted fresh and high quality, and each dish felt carefully prepared rather than simply being part of a large buffet. I really appreciated the attention to detail and the care that seemed to go into every dish.
9 / 10Outstanding·Oct 2026
We stayed three nights and the hotel was fantastic in every way - service, cleanliness, and location. Every question and request was handled quickly and with a smile. The hotel stored our suitcase while we traveled for a few days, and on our flight day they let us use a shower in the afternoon before leaving for the airport. Both were arranged without any hassle. Highly recommended.
The only thing that really bothered us was noise from a festival near the lake. This was outside the hotel's control.
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Top rated by guests
9.6Outstanding
(2,331 Ratings)
"Although the delay of our flight by 7 hours meant we only had 4 hours with Jade, staff went out of their way to make us feel welcome including the welcome drink, the storage of luggage, delicious brea..."
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