The Cloud One New York-Downtown, part of the Motel One Group

Top rated by guests
Communal lounge/ TV room, Lounge or bar
Lounge or bar
Lounge or bar
Photo of the whole room
Facade/entrance
review stars
8.6Excellent
(8,111 Ratings)
"Location was amazing! Views were gorgeous! Hotel was clean, beautifully decorated, and the included breakfast was fantastic! Will definitely be back!"
Verified guest
Don't miss out! Price and availability may change
8.6 / 10
Excellent(8,111 Ratings)

Hotel in Lower Manhattan, NY

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Comfortable Accommodations

Amenities

Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Lower Manhattan, NY

city location on map

Available Rooms

Ratings and reviews

8.6 / 10
Excellent(8,111 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Location was amazing! Views were gorgeous! Hotel was clean, beautifully decorated, and the included breakfast was fantastic! Will definitely be back!
9 / 10Outstanding·Oct 2026
Loved the location, the comfortable beds, and the friendly staff. They even had umbrellas for us when it rained one day. It’s so close to the subway and the mall, making it incredibly convenient. We would definitely stay here again. Rooms are also clean and the room service was great.
The room was dark and only had side lights by the bed, a light under the tv, and one in the hallway, which didn’t extend light into the room. Also, we wish they had coffee brewing in the lobby. The cafe downstairs had friendly staff, but only one guy seemed to know what he was doing so it was incredibly slow. We tried having breakfast there, but after thirty minutes of waiting, our waitress never returned, so we gave up.
10 / 10Outstanding·Oct 2026
Fresh, convenient and safe while being reasonably priced for Manhattan.
5 / 10·Oct 2026
The room is listed on the website as having a "city view," but in reality, there is only a small, high-set window; you can see the city only if you look from a specific, awkward angle and really strain to see it. The room itself and its furnishings are outdated. The highlight: Breakfast was a letdown. It was very limited, and there was a complete lack of balance between the number of hotel guests, the dining capacity at any given time, and the size of the staff in the café. It was overcrowded and slow—it simply took away any desire to go to breakfast.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Cloud One New York-Downtown, part of the Motel One Group. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Cloud One New York-Downtown, part of the Motel One Group pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Cloud One New York-Downtown, part of the Motel One Group?

We found 19 amenities for this rental. This includes concierge services, free wifi/internet, air conditioning, non-smoking, and pets allowed.


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