Details

Property building, Night

Kinnotake Tonosawa (Adult Only)

9.4 / 10

Outstanding(268 Ratings)

$$$$

Ryokan in Hakone

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Reviews

10 / 10

Peaceful, relaxing, private resort. The perfect place to take a breath between busy cities.

Check in - so welcoming, room large and comfortable with wonderful onsen bath. Book room with Mountain View. Reserve pool area so private. Loved this place.

10 / 10

Friendliest staff in Hakone

Staff were friendly and very patient. Made the whole experience worth it for their kindness during our stay.

10 / 10

Wonderful!

Everything was great! A very recommended place to relax. The surroundings are astonishing!

1 / 10

The most disappointing hotel experience of our trip to Japan.

The private onsen in the room.

Our stay at this hotel was an absolute disaster and by far the worst experience we had during our trip to Japan. For a hotel charging nearly €800 per night, the level of service and overall experience were completely unacceptable. It is not unreasonable at this price point to expect true luxury standards, professionalism, and attention to detail — none of which were present here. The staff were absolutely not up to the standard expected for a hotel in this category. The check-in process was chaotic and painfully inefficient: it took more than 45 minutes just to check in. Every time we asked a question, the employee assisting us had no answers and constantly had to go back and forth to repeat what their supervisor was saying instead of being properly informed or trained. The room cleanliness was mediocre at best, certainly not what one would expect from a luxury establishment. On top of that, there was a persistent sewage/drain smell throughout the property, barely masked by an overwhelming amount of incense in the hallways. To make matters worse, we suffered food poisoning after the very first evening at the hotel, which completely ruined the beginning of our stay. The hotel also provides very few shuttle services, making transportation unnecessarily complicated, and the reception was unable to book a taxi, which is frankly unbelievable for a hotel positioning itself as high-end hospitality. Overall, this hotel is absolutely not worth the price and falls dramatically short of what anyone should expect from a luxury hotel experience. Deeply disappointing from start to finish.

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Kinnotake Tonosawa (Adult Only)

Top rated by guests

Property building, Night

9.4Outstanding

(268 Ratings)

"Check in - so welcoming, room large and comfortable with wonderful onsen bath. Book room with Mountain View. Reserve pool area so private. Loved this place."

Verified guest

Don't miss out! Price and availability may change

9.4 / 10

Outstanding(268 Ratings)

Ryokan in Hakone

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this ryokan rental

The rooms at Kinnotake Tonosawa comes with a private hot spring bath. They also include a coffee machine. The hotel has free WiFi, and a terrace.

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Gym

Heating

Bar

Balcony/Terrace

WiFi/Internet

Shared living spaces

Sauna

Electric Vehicle Charging Station

Spa bath

Smoking allowed

Safe

Accessible by lift

Key access

Housekeeping available

Fire alarm

Cleaning products

Map of Hakone

city location on map

Ratings and reviews

9.4 / 10

Outstanding(268 Ratings)

100% verified reviews

10 / 10Outstanding·Oct 2026

Check in - so welcoming, room large and comfortable with wonderful onsen bath. Book room with Mountain View. Reserve pool area so private. Loved this place.

10 / 10Outstanding·Sep 2026

Staff were friendly and very patient. Made the whole experience worth it for their kindness during our stay.

10 / 10Outstanding·Jul 2026

Everything was great! A very recommended place to relax. The surroundings are astonishing!

10 / 10Outstanding·May 2026

Such a beautiful property. Our room with a private onsen was spectacular. The food and staff was amazing!

My only issue was the bathroom lighting. It was to dim.

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this ryokan has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this ryokan?

Parking is not specified as an available amenity at Kinnotake Tonosawa (Adult Only). For more information, we encourage you to contact the property about where to park.

Is there a pool at this ryokan?

Yes, a swimming pool is available for use at Kinnotake Tonosawa (Adult Only). Enjoy the water!

Is Kinnotake Tonosawa (Adult Only) pet friendly?

Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kinnotake Tonosawa (Adult Only)?

We found 21 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.

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