Hotel in City of Westminster
3-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Located just steps from Hyde Park and Kensington Gardens, Townhouse Apollo offers a well-connected stay in Central London.
Amenities
Airport transportation available
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Shared living spaces
Family friendly
Accessible by lift
Key access
Key card access
Fire alarm
Fire extinguisher
Cleaning products
Map of City of Westminster
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Nov 2026
I was pleasantly surprised with the standard of the hotel, having read the negative reviews after making the booking. The room was very spacious, clean and perfect location near shops restaurants which were right on your door step. Amazing customer service from front house, no trouble with asking for extra pillows.
Thought the rooms would benefit from having tea and coffee facilities and a fridge. It took a while to realise the remote was behind the tv annoying that you have to get out of bed to turn tv off or change channel.
8 / 10Excellent·Oct 2026
I had a pleasant stay at the Apollo Hotel in September. I was happy with the room, and the location was excellent, with easy access to public transport and several areas of London.
The accommodation itself met my expectations, and I initially had every intention of returning in November.
Unfortunately, my experience with the hotel's communication was disappointing.
During my stay, I asked reception about adding a second guest to a room I had booked for November. I was explicitly told that this would be possible without any additional charge.
However, when I later tried to arrange this, I received conflicting information suggesting that the price might change, without anyone being able to confirm the amount.
Despite contacting the hotel, Booking.com and OYO several times, I never received a clear written confirmation or a satisfactory resolution.
What should have been a simple request became unnecessarily complicated. As a result, I eventually cancelled my November reservations and booked somewhere else.
It's a shame, because I genuinely enjoyed my stay and would otherwise have been happy to return.
10 / 10Outstanding·Oct 2026
An excellent location, easy to find. Once you're in, the main man at reception is a gent. Very friendly and helpful. Room was fine, shower was good.
Mattress took a night to get used to.
5 / 10·Aug 2026
It was in a good location, close to local facilities and tube stations
The lack of any form of air con or fans during a heatwave
Lack of amenities in the room such as chairs, kettle with tea and coffee supplies, extra towels, tv remote, extra pillows, hand soap
Lack of staff when we went to check out - concerning that there was no staff on site at all overnight and there was no guarantee how quickly things could be actioned by using the emergency number. When it came to us checking out around 8am, there was no one on the front desk and we weren’t advised about this or what to do so we just had to leave the key on the desk and hope for the best
No working lock on the door - this is very concerning as we did hear some commotion in the room above us that made us feel a little unsafe and we were unable to lock the door.
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6.1Average
(503 Ratings)
"An excellent location, easy to find. Once you're in, the main man at reception is a gent. Very friendly and helpful. Room was fine, shower was good."
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