Hotel in Paris
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Novotel Paris 13 Porte d'Italie is 2461 feet from Porte d’Italie Metro Station on line 7 and it offers 24-hour reception, a restaurant, a bar, a children's playground, and WiFi is free of charge in the entire property.
Amenities
Business facilities
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Accessible Parking
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
Map of Paris
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
The staff (Romane the receptionist was so helpful)
We can’t regulate the a/c in the room
10 / 10Outstanding·Oct 2026
The family is room is huge that we are a family of five with a baby, a toddler, and an older child, so the spacious room was a big plus. We had plenty of room to move around, and the room was well-designed, comfortable, and perfect for our family. There is also a playing room where our kids enjoyed.
We have a long travel and arrived on a weekend and the hotel restaurants are closed in the weekends, might considering having a kitchen on a weekend and wider variety of available foods. But nevertheless, it does not affect the whole experience. We just ordered food from Uber Eats.
9 / 10Outstanding·Sep 2026
We stayed for one night as a family of four and had a wonderful experience from start to finish. The pre-arrival communication was fantastic; the staff were incredibly helpful via messages and explained that we could use the hotel parking before our official check-in time. This was incredibly convenient, and we easily settled the parking fee at reception along with our room payment.
To our wonderful surprise, our room was actually completely ready when we arrived to park the car, and they kindly allowed us to check in earlier than the indicated time. The room itself was spotlessly clean, very comfortable, and perfectly spacious enough for a family of four for a single-night stay. The bed and the sofa bed were comfortable, the towels were fresh, and having coffee provided in the room was a great way to start our morning.
Overall, we thoroughly enjoyed our stay and would gladly recommend this Novotel Paris!
The only minor issue was that our bathroom was missing a toilet brush. Providing one in the room would be a helpful suggestion for the future.
6 / 10Average·Sep 2026
The hotel itself was okay, and the staff at breakfast were very nice and friendly. However, when it comes to the reception, it was a completely different story. There was no proper welcome at all.
The hotel itself was okay, and the staff at breakfast were very nice and friendly. However, when it comes to the reception, it was a completely different story. There was no proper welcome at all.
I had already paid for my stay through Booking.com in advance and informed the receptionist about it, even showing my invoice as proof of payment. Despite this, the next day my room access was blocked, and I had to explain the situation to another member of staff.
They insisted that I had only added my card details and had not actually paid. I asked them to check my Booking.com reservation, and eventually it turned out that I was right and the payment had indeed been made.
Very disappointing experience with the reception, especially considering that the payment had already been made and I had provided proof. The breakfast staff were lovely, but the reception service definitely needs improvement.
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Top rated by guests
8.1Excellent
(694 Ratings)
"The family is room is huge that we are a family of five with a baby, a toddler, and an older child, so the spacious room was a big plus. We had plenty of room to move around, and the room was well-des..."
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