Hotel in Toronto
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Located in the center of downtown Toronto, this 4-star Sheraton is located across the street from Nathan Phillips Square, a 5-minute walk from CF Toronto Eaton Center.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Toronto
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
Beautiful property with excellent views, comfortable beds, quiet hallways, very clean, excellent food, and convenient location. We were able to walk to the theater and the harbour tour. There was an event in the square that was fun to watch from our room. The valet was very sweet! The PATH is attached to the hotel so there are several convenience stores very close.
The check in was rough. I bought an additional package that includes the parking, dinner credits, morning coffee and high speed WiFi but was not given any info about it. I called to the desk once we got in the room and they said it would be loaded on my card. I sent a message in the app about the WiFi not working and was told to choose the $14.95 WiFi and i wouldn’t be charged. When we went down the next morning to get coffee they said I didn’t have a necessary voucher. We went to the desk and they were able to tell me that I had it for one night not 2 which is impossible because it forces you to take it for every day you stay. Gave me the coffee coupons, told me that I should choose the even more expensive WiFi and would be all set. We had to leave to catch our boat so they said they were talking care of it behind the scene sit. Took a picture of my receipt. We will see what happens at check out. There was also no explanation of the layout of the hotel. There is nothing in the room either. So I had to explore to find the pool (3rd floor). There is zero help finding anything that wasn’t part of this hotel. For instance, there is a Tim Hortons right outside one of the doors but we walked blocks to find one. Nor recommendations for other restaurants.
7 / 10Good·Oct 2026
Location was good. Good proximity to key sights and sounds of the city. The skyline views were really good. The backdrop of the Nathan Phillips Square was a plus.
The club lounge on the 43rd floor was fantastic. And very courteous staff.
The property is quite popular and hosts a lot of events making the lobby really really busy most times.
The window curtains in our room were really worn out and clunky. It wasn’t a good first impression for a 5 star hotel.
Some wallpaper in the bathroom near the sink seemed to be peeling off. Perhaps regular maintenance checks will help.
But other than these, our stay was really peaceful and enjoyable
7 / 10Good·Oct 2026
Location
Lack of resources in room. Darkness in bathroom.
5 / 10·Oct 2026
.
Out dated needs an upgrade
$$$$
Top rated by guests
8.5Excellent
(2,126 Ratings)
"Well located"
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