Hotel in State of Quintana Roo
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Catch some rays on El Dorado Casitas Royale, All & More Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Change of bedsheets is available on request.
El Dorado Casitas Royale, All & More Inclusive - Adults Only offers 203 air-conditioned accommodations with indoor private hot tubs and safes. 30-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, and hair dryers.
A private beach and a health club are featured at the hotel. 14 outdoor swimming pools are on site.
Change of bedsheets is available on request.
El Dorado Casitas Royale, All & More Inclusive - Adults Only offers 203 air-conditioned accommodations with indoor private hot tubs and safes. 30-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, and hair dryers.
This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.
A private beach and a health club are featured at the hotel. 14 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Non-smoking
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jul 2026
Absolutely was impressed…went for Easter and now going back for Thanksgiving with the whole family
10 / 10Outstanding·Jul 2026
The rooms were clean, the staff are soo kind and helpful. The pools are clean and nice!! I would soo come back. There so many things to do so I would do longer than 4 days!!!!
10 / 10Outstanding·Jul 2026
Our 2nd time to this resort. The service, staff, food, and grounds are amazing. This is an older resort. However, it is very well maintained with mature landscaping. We will be back.
6 / 10Average·Jun 2026
This resort has changed ownership since my prior two visits and unfortunately was not what I expected. They are into the hard sell for memberships which I had not experienced when Karisma owned the property. An hour turned into two and they acted like commission only car salesmen. Even at checkout they tried to sell us a discount return visit. We tolerated the sales pitch in order to receive credits toward spa.
The staff was amazing. Special thanks to Erika who cleaned our rooms and Manuel who was the bartender at our pool. Two examples of the incredible staff.
The resort was showing wear and tear. I could see daylight through my door where slats met the frame. The closet doors had mismatched handles and did not close. Door jams needed paint and thatched roofs were worn. The legs in the pool lounge chairs were loose.
The food was good and we enjoyed our meals. Room service was prompt.
Upon our return home I have received an email and phone calls telling me I owe them money because we received too much of a credit on our spa treatments. The credit was for sitting through the sales pitch and clearly said $1500. $500 per person. They are saying it was $500 total. Unfortunately I did not take a photo of the document but I am not paying anymore for “their” error.
My suggestion for anyone going to El Dorado is document everything and take pictures of everything they give you.
I will probably not return unless ownership changes again.
$$$$
Top rated by guests
8.6Excellent
(190 Ratings)
"Absolutely was impressed…went for Easter and now going back for Thanksgiving with the whole family"
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