Hotel in Hanoi
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Spa
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Whenever I asked for assistance, they listened and responded politely, no matter how small the request was. Replies were not always as quick as I would have liked, but I never felt overlooked or unwelcome. Their helpful attitude made the overall experience more pleasant.
10 / 10Outstanding·Sep 2026
I had a smooth check-in when I arrived. The front desk team were friendly and explained everything clearly, including the basic information I needed for my stay. They didn’t make the process feel complicated or take longer than necessary. I was able to get my room and settle in quite quickly, which I really appreciated after travelling. They also answered my questions without any problem and made me feel welcome from the start.
10 / 10Outstanding·Aug 2026
We booked an overnight boat cruise through the tour desk in the lobby, and the lady there was incredibly helpful. She explained the options clearly and helped us choose a cruise that turned out to be fantastic. Having a reliable travel desk right at the hotel was incredibly convenient and saved us a lot of time. The hotel itself was central, modern, and very clean, making it a great base for exploring Hanoi.
5 / 10·Aug 2026
The location, the clean room, and the comfy bed. The street outside is noisy but does not reach the room.
The staff seemed a little disorganised at times. Some were genuinely friendly and helpful, particularly Max, while others appeared less attentive or engaged. The bathroom was extremely small, and the layout made simple things like applying make-up quite difficult.
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Top rated by guests
9.1Outstanding
(2,803 Ratings)
"Whenever I asked for assistance, they listened and responded politely, no matter how small the request was. Replies were not always as quick as I would have liked, but I never felt overlooked or unwel..."
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