Hotel in Birmingham
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Electric Vehicle Charging Station
Safe
Contactless check-in/out
Fire alarm
Fire extinguisher
Map of Birmingham
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Oct 2026
Location was good to get to the centre. Just a short walk.
The carpet was filthy. The place was not clean enough. I.e. dust on things. The room was too small. This is advertised as 5 star hotel. I don’t think it is.
10 / 10Outstanding·Oct 2026
Everything was brilliant, down to the cleanliness, the complimentary snacks and being a small walk to the center. Also the customer service was phenomenal even though it's unmanned they were in constant contact through the day to make sure everything went well, I've stayed around the world and this was some of the best customer service we have received ☺️ we will most definitely come back!
Nothing it was exceptional value for money
9 / 10Outstanding·Oct 2026
Close to the Symphony Hall, so good for an overnight when gig and travel tickets have been committed to.
5 / 10·Jul 2026
The location is perfect for any shows at the 02, literally a 2 minute walk away. Plenty of car parks close by too. The entrance and hallways were really clean and pleasing.
We had to wait outside 10 minutes for them to get the access code to us. Luckily it was a nice day.
The floor in the room was dirty with stains, the shower didn't drain properly and all you could smell was the drains for hours after a shower. And, the window didn't open so that wasn't ideal.
$$$$
Top rated by guests
8.3Excellent
(458 Ratings)
"Everything was brilliant, down to the cleanliness, the complimentary snacks and being a small walk to the center. Also the customer service was phenomenal even though it's unmanned they were in consta..."
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