Palais Alcazar

Top rated by guests
Facade/entrance
Patio
Patio
Living room, Seating area
Facade/entrance
review stars
8.8Excellent
(148 Ratings)
"We had a lovely stay. It’s a beautiful place for a team building, really friendly staff, and delicious food. We felt very welcome and had a wonderful time together."
Verified guest
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8.8 / 10
Excellent(148 Ratings)

Hotel in Marrakesh-Safi

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel

Elegant Accommodations

Amenities

Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Fireplace
Ironing facilities
Safe
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Marrakesh-Safi

city location on map

Available Rooms

Ratings and reviews

8.8 / 10
Excellent(148 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
We had a lovely stay. It’s a beautiful place for a team building, really friendly staff, and delicious food. We felt very welcome and had a wonderful time together.
10 / 10Outstanding·Oct 2026
Nous avons organisé un team building à l hotel et tout s’est très bien passé ! L’équipe sur place était très accueillante et nous a aidés à organiser les jeux et les activités sur place. Le petit déjeuner était excellent et la chambre très confortable. Un grand merci à toute l’équipe pour sa gentillesse, sa disponibilité et son aide tout au long de notre séjour. Nous avons passé un très bon moment.
10 / 10Outstanding·Oct 2026
La villa est superbe, tres intime. C’est un tout petit hotel mais c’est justement son charme
Qu’on aie du partir a la fin de nos vacances
5 / 10·Oct 2026
The hotel staff were generally very good. Abdul deserves a special mention: he was exceptionally helpful, had a great personality and made our stay more enjoyable. The meals were excellent. Everything we tried was prepared very well, and with a broader menu we would happily have eaten at the hotel more often.
Our two-bedroom villa was adequate, but I personally felt the furnishings and decoration were sparse for its size. The sofas in the sunken living room were extremely uncomfortable, making it difficult to relax and enjoy the space. The restaurant menu was very limited. We were told they were between menus, but the lack of variety meant we ate elsewhere more often. We also asked for amlou, the traditional Moroccan breakfast spread, and were told management had declined staff requests to purchase it. This was disappointing. The villa had a coffee machine with three pods provided on arrival, but additional pods were chargeable. I would normally expect basic tea and coffee supplies to be replenished during housekeeping. At checkout, the hotel couldn’t provide a printed, itemised bill. Instead, I had to sit beside the receptionist’s computer and check the charges individually, which was frustrating. Our main concern was the final transfer, booked through the hotel at a considerable cost. Two of us were dropped at the airport, with our third companion booked to continue directly to the station. He reported that, immediately after we left the vehicle, the driver switched off the air conditioning despite our earlier request to keep it on, and subsequently made him get out approximately 200 metres short of the station. My companion, who is African, was very upset and felt the treatment was racially motivated. I cannot establish the driver’s motive, but the treatment he described was unacceptable regardless. I raised this with the hotel and said I was not prepared to pay for that service. I was told someone would discuss it with the manager and get back to me, but no one did. The lack of follow-up on a serious complaint was particularly disappointing.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Palais Alcazar. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Palais Alcazar. Enjoy the water!

Is Palais Alcazar pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Palais Alcazar?

We found 22 amenities for this rental. This includes airport transportation available, shuttle available, concierge services, free wifi/internet, and free parking.


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