Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
7 / 10
Clean and tidy
The location was lovely, central to Surfers Paradise and the beach, and all facilities were clean. Overall, a great location, but communication and attention to guest needs could be improved. The cleaning staff were lovely
Unfortunately, we experienced a few issues during our stay. The access fob wasn’t working properly, and we struggled to get hold of anyone for assistance. Key collection was also difficult, being located in a busy shopping mall in the middle of the city. The air conditioning units were quite noisy at night, making it difficult to sleep. We booked for 8 people but were only provided with 6 of some items, and despite being told the extra items would be delivered, they never arrived.
6 / 10
Disappointing
Location was great
A few little things that were actually big things, all air co detainers and vents had LAYERS of thick black mould - which is very concerning for our health.
The freezer was not working / on?
The showers were dismal at best. Mould in corners, barely and water pressure and the first floor shower head was broken?? We couldn’t even use it.
The floors and balcony’s were also very dirty too. We were disappointed with our stay.
9 / 10
It was excellent
We loved the apartment, was much more than what we needed, recommend bigger groups. Upstairs there are two bedrooms however downside is that there is only an ensuite upstairs so the other room has to share downstairs. There were a few things we noticed were wrong, and we messaged the property owner as a heads-up. He was very lovely and appreciated the feedback. It was a good stay, we will be booking again for future events. We ended up with an emergency and had to check out half an hour later, and the host was very kind about it, gave us a call, and we just explained, and he was understanding, very lovely.
nothing that we didn't like
1 / 10
DON'T WASTE YOUR MONEY DISGUSTING PLACE & DISGUSTING OWNER, NOT LOOKED AFTER BY PROPERTY.
Nothing
The entire experience was awful from the moment my money was taken.
I received a message from the host which I now know is the owner with directions and a lock box code, the lock box isn't at the property you have to drive to Cavil Ave. Our flight was cancelled so this was a last-minute late-night accommodation choice, on Halloween of all nights! When you get to Cavil Ave, you have to walk down past nightclubs to get to the lock box, it was scary! AND we had three children youngest 2years old in the car, got to the lockbox had been given the wrong code so not able to get the keys, called the number on the booking to get help, no answer, tried messaging numerous times, no answer until I wrote I have young children in the car it's nearly midnight someone please answer. I called Mantra Wings they don't have anything to do with the unit they couldn't help and was told to contact booking.com. Jonathan finally answered to tell me he had sent the wrong code, seemed nice enough on the phone apologised said if I needed anything else he would answer straight away, "He didn't'" got to the place it was disgusting! it stunk, it was so dirty, I couldn't put my two-year-old on the lounge it was horrible, the entire place looked like it was used to party and that's all, you couldn't walk out onto the balcony it was filthy, windows haven't been cleaned in years, finally go upstairs the main room had pubic hairs all over the bed, the bedside tables, we couldn't sleep in there, $1,351.00 for two nights arriving at midnight! Tried contacting Jonathan to let him know I wasn't happy and we couldn't stay there, no answer, I called, I messaged, no response, called booking.com to be told there was nothing they could do the money was already taken.
Sent a message to Johnathan to say we had left the property and would like compensation now having to find another place to stay, no response, yet then a message came through booking.
The location was lovely, central to Surfers Paradise and the beach, and all facilities were clean. Overall, a great location, but communication and attention to guest needs could be improved. The cleaning staff were lovely
Unfortunately, we experienced a few issues during our stay. The access fob wasn’t working properly, and we struggled to get hold of anyone for assistance. Key collection was also difficult, being located in a busy shopping mall in the middle of the city. The air conditioning units were quite noisy at night, making it difficult to sleep. We booked for 8 people but were only provided with 6 of some items, and despite being told the extra items would be delivered, they never arrived.
9 / 10Outstanding·Dec 2025
We loved the apartment, was much more than what we needed, recommend bigger groups. Upstairs there are two bedrooms however downside is that there is only an ensuite upstairs so the other room has to share downstairs. There were a few things we noticed were wrong, and we messaged the property owner as a heads-up. He was very lovely and appreciated the feedback. It was a good stay, we will be booking again for future events. We ended up with an emergency and had to check out half an hour later, and the host was very kind about it, gave us a call, and we just explained, and he was understanding, very lovely.
nothing that we didn't like
7 / 10Good·Jan 2025
Close to everything
It needs a deep clean as its very dusty on the ceiling vents and many spider webs on the outside ceiling
The master bedrooms bathroom door handle came off completely
6 / 10Average·Mar 2026
Location was great
A few little things that were actually big things, all air co detainers and vents had LAYERS of thick black mould - which is very concerning for our health.
The freezer was not working / on?
The showers were dismal at best. Mould in corners, barely and water pressure and the first floor shower head was broken?? We couldn’t even use it.
The floors and balcony’s were also very dirty too. We were disappointed with our stay.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at WINGS Penthouse Sleeps 10 - Optimise BNB. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at WINGS Penthouse Sleeps 10 - Optimise BNB. Enjoy the water!
Is WINGS Penthouse Sleeps 10 - Optimise BNB pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at WINGS Penthouse Sleeps 10 - Optimise BNB?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
WiFi/Internet
Hot tub/Jacuzzi
Sauna
Outdoor Cooking
Accessible by lift
Contactless check-in/out
Tennis court
Cleaning products
Map of Surfers Paradise
Ratings and reviews
6.7 / 10
Average(29 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
The location was lovely, central to Surfers Paradise and the beach, and all facilities were clean. Overall, a great location, but communication and attention to guest needs could be improved. The cleaning staff were lovely
Unfortunately, we experienced a few issues during our stay. The access fob wasn’t working properly, and we struggled to get hold of anyone for assistance. Key collection was also difficult, being located in a busy shopping mall in the middle of the city. The air conditioning units were quite noisy at night, making it difficult to sleep. We booked for 8 people but were only provided with 6 of some items, and despite being told the extra items would be delivered, they never arrived.
9 / 10Outstanding·Dec 2025
We loved the apartment, was much more than what we needed, recommend bigger groups. Upstairs there are two bedrooms however downside is that there is only an ensuite upstairs so the other room has to share downstairs. There were a few things we noticed were wrong, and we messaged the property owner as a heads-up. He was very lovely and appreciated the feedback. It was a good stay, we will be booking again for future events. We ended up with an emergency and had to check out half an hour later, and the host was very kind about it, gave us a call, and we just explained, and he was understanding, very lovely.
nothing that we didn't like
7 / 10Good·Jan 2025
Close to everything
It needs a deep clean as its very dusty on the ceiling vents and many spider webs on the outside ceiling
The master bedrooms bathroom door handle came off completely
6 / 10Average·Mar 2026
Location was great
A few little things that were actually big things, all air co detainers and vents had LAYERS of thick black mould - which is very concerning for our health.
The freezer was not working / on?
The showers were dismal at best. Mould in corners, barely and water pressure and the first floor shower head was broken?? We couldn’t even use it.
The floors and balcony’s were also very dirty too. We were disappointed with our stay.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Surfers Paradise
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
WiFi/Internet
Hot tub/Jacuzzi
Sauna
Outdoor Cooking
Accessible by lift
Contactless check-in/out
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at WINGS Penthouse Sleeps 10 - Optimise BNB. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at WINGS Penthouse Sleeps 10 - Optimise BNB. Enjoy the water!
Is WINGS Penthouse Sleeps 10 - Optimise BNB pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at WINGS Penthouse Sleeps 10 - Optimise BNB?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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