Resort in State of Quintana Roo
4-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Catch some rays on Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive's private white sand beach, pamper yourself at the full-service spa, or spend the day at a complimentary water park.
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offers 577 accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, outdoor tennis courts, a complimentary water park, and a fitness center.
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offers 577 accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.
Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, outdoor tennis courts, a complimentary water park, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Non-smoking
All-inclusive
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
8 / 10Excellent·Jul 2026
Beautiful large property. Overall the stay was good enough. Checking was a little hectic.
The woman who took care of our room was exceptional and the highlight of our stay also the man who took care of the minibar and snacks.
Many restaurants but since the resort has 2 sides you have to travel far if you want to explore all of them. Needless to say It was not easy to get from one side of the resort to the other the carts do not come when you call that’s if anyone answers. Since we stayed on the adult side in order to get to the family side we would have yo take 2 carts or walk to the lobby and get a cart to the family side. It was an inconvenience and would have been much better if we could just get a cart when called like at other hard rock hotels we have stayed in the past.
There were hardly any restaurants open during the day only buffets also only buffet for breakfast. Not sure why the pool bar closed 2 hrs before the pool? around 3:30. Bartenders in the resort not very friendly.
10 / 10Outstanding·Jul 2026
It’s amazing
10 / 10Outstanding·Jun 2026
Spa is brilliant,Rooms r too clean great experience 5 stars 👍👍👌👌
6 / 10Average·May 2026
Safe in room malfunctioning. Toilet wouldn’t flush periodically
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Top rated by guests
8.4Excellent
(580 Ratings)
"It’s amazing"
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