Hotel in Playa del Carmen
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Prime Location
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
I'm so impressed with the room. The staff were awesome. They're so professional, I had messages from my family, that they delivered. My husband send flowers to me and the staff handled it well. Communication with the staff was awesome. Everything i requested was delivered top notch. I stayed for 6 days. Changes of towels Cleanliness of the room. I would love to stay again. I'm putting this as one of my places to stay in Mexico.
At first the noises next door. Karaoke live bands. By the second day, I was at my balcony singing along. I eventually was okay with the noise.
10 / 10Outstanding·Sep 2026
El don nos ayudó para la entrada y nos explico como entrar y los detalles
El lugar excelente
No sé escuchaba el ruido de afuera
Amplio todo
10 / 10Outstanding·Sep 2026
Es un citio muy agradable tranquilo y limpió execelente atención
6 / 10Average·Nov 2026
- Excellent location near the beach, bars and restaurants.
- Very clean rooms with a kitchen area, ideal for preparing your own food and saving money.
- Friendly, helpful staff who were understanding when issues arose.
- Live music from nearby bars can be enjoyed from your balcony for free!
The hotel is very close to bars playing loud live music late into the night. Not ideal if you're looking for peace and quiet, although some might see this as a bonus.
- Breakfast is advertised as included, but the hotel orders it from a local café rather than preparing it themselves.
- Our first breakfast order was incorrect, and the second took over an hour without arriving, meaning we had to leave without eating.
- The breakfast arrangements were disappointing and unnecessarily complicated.
$$$$
Top rated by guests
8.6Excellent
(173 Ratings)
"I'm so impressed with the room. The staff were awesome. They're so professional, I had messages from my family, that they delivered. My husband send flowers to me and the staff handled it well. Commu..."
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