Resort in Phu Quoc
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this resort
Exceptional Facilities
Amenities
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Beach front
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Phu Quoc
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
They gave me a very sweet birthday gift. The location looks exactly like the pictures. It was an amazing stay. The chocolate hour was a beautiful addendum
Facility: 10/10
Staff: 10/10
Cleanliness: 9/10
Room space: 10/10
Nothing
9 / 10Outstanding·Oct 2026
Massive pool, lovely beach and delicious breakfast. Great room with ocean views. Chocolate hour was fab!
Room service was quite late. Work going on so some areas out of bounds.
9 / 10Outstanding·Oct 2026
Very comfortable hotel, lovely room with excellent breakfast.
In house prices were quite high and location remote. Far too many kids spoiling any relaxation, particularly around the pool.
5 / 10·Apr 2026
Beds were comfortable and my room had a great sea view.
For a 5* hotel, I was truly disappointed! Daily cleaning of rooms were terrible. Beds poorly made, no sheets were changed daily! Stains on sheets and pillow cases. Had a coffee maker in the room which didn’t work at all. Hotel has really bad communication. It’s extremely frustrating to communicate with staff. Simple communication would take 20 minutes just to get your message across. You pay for all extras, even something as simple as the kayaks. Other 5* hotels don’t charge for this. The food is horrible! Truly! For the price you pay, you would expect A LOT BETTER! Attitude from the staff is truly disgusting- especially the Islander restaurant management. In my day of checkout I requested that my breakfast be in a takeaway as we were checking out really early in the morning. After 20 minutes of arguing with them, they finally allowed me to pack some food, but refused to allow my partner to do the same. The reason was because I had packed my own food. Even though I paid for it. This was an exception as it was checkout, and they wouldn’t even make an allowance and made you feel like you’re stealing food, even though it’s been fully paid for! The hotel is quite far from shopping and other eating and entertainment. That being said, the only complimentary shuttle they offer is to the airport, and it’s always fully booked, so this doesn’t even count. I would not recommend this hotel to anyone. There are much better options out there. Definitely not worth the price you pay!
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Top rated by guests
8.3Excellent
(697 Ratings)
"They gave me a very sweet birthday gift. The location looks exactly like the pictures. It was an amazing stay. The chocolate hour was a beautiful addendum
Facility: 10/10
Staff: 10/10
Cleanliness: ..."
Verified guestDon't miss out! Price and availability may change
![Swimming pool [outdoor]](https://vr-thumbs.vacationrenter.com/480/bookingholdings/6377313/136ddd.jpg)
