Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Falsely Advertised Dump
This is our written request for a full refund. Your property was falsely advertised on Booking.com. The listing states that “you will have the entire place to yourselves” and that there is a “private bathroom.” Both of these claims are false. The home is occupied 24 hours a day by the property manager. Occupants are forced to share a shower with that stranger, which is unacceptable, inappropriate, unsanitary, an invasion of privacy, and unsafe. This is especially true for our teenage daughters. The showers are located on the first floor, right next to the room where this man is living! The showers are also located right next to the front door of the home, which remains unlocked throughout the day. Not only does the listing fail to provide any indication of this living situation, but the property manager did not explain it to us until AFTER we checked in. Within moments of learning this, we informed him that we would have to cancel our reservation because it was unsafe and we called Booking.com to cancel. The home also reeked of fish and was not clean. It is gloomy and dirty, nothing like the photos that make it appear to be so bright and clean and cheerful. The photos were clearly manipulated.
We have sent a video showing the evidence of your falsely described listing to your property manager’s email address. We will be doing whatever we can within the law and reporting you to the Better Business Bureau if we are not reimbursed right away.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at 2-9-13 / Vacation STAY 4897. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is 2-9-13 / Vacation STAY 4897 pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 2-9-13 / Vacation STAY 4897?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Japan
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at 2-9-13 / Vacation STAY 4897. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is 2-9-13 / Vacation STAY 4897 pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 2-9-13 / Vacation STAY 4897?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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