Hotel in Zermatt
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Offering ski-to-door access and a spa center with an outdoor pool, Riffelalp Resort 2222m 7290 ft is located right within the ski, hiking and biking region above Zermatt. Free Wi-Fi is available throughout the property.
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Zermatt
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Fantastic location, very friendly staff, great professionalism, good breakfast, several options for restaurants, good wellness, …
Some visitors do not respect the rules that apply in the wellness area
10 / 10Outstanding·Sep 2026
The setting is nothing short of spectacular. Our room had a view of the Matterhorn. There are lovely hikes from the front door.
The toilet paper was rough. Literally my only complaint
9 / 10Outstanding·Aug 2026
The room was big and confortable, it had automation for the curtains and a good and modern bathroom.
The bed was big and confortable.
Big praise to general staff for being very polite and attentive, especially Florencia from breakfeast and alexander restaurant.
The breakfast was amazing, eggs were incredible and many options.
The spa is excellent, many types of experiences and saunas available, and pools.
Other high points are bowling area, the bar with live music and the two restaurants available.
Staff from reception were not that helpful, did not give any tips on things to do in the area for example, also did not make a reservation on the restaurants for us while saying they did. Finally, the concierge did not give us much attention, and looked at us almost arrogant.
The warmed pools could be a bit warmer.
6 / 10Average·Dec 2022
Quality of food, diversity of buffet and service friendliness
Alexandra restaurant price to quality; service and food were below expectations and not in line with stated promises of this upscale restaurant
$$$$
Top rated by guests
9.6Outstanding
(163 Ratings)
"Fantastic location, very friendly staff, great professionalism, good breakfast, several options for restaurants, good wellness, …"
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