Resort in Punta Cana
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this resort
Featuring free WiFi and a spa center, Dreams Onyx Resort & Spa offers accommodations in Punta Cana. The resort has an outdoor pool and sauna, and guests can enjoy a drink at the bar.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
All-inclusive
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Punta Cana
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
Tropical feel and relaxation
The food
10 / 10Outstanding·Oct 2026
The food in the buffet was great and there was a lot of variety. Dinner restaurants were marvelous and the staff was amazing. Free room service with a good amount of options to choose from. The pool and water are great. I would recommend this resort again over and over. I'll definitely be back.
Hmm the only thing I could say is that the adult only pool may seem for some a bit small.
10 / 10Outstanding·Sep 2026
I really enjoyed the beautiful property, the variety of pools, and the overall atmosphere. Everything was clean, well-maintained, and there were plenty of options for relaxing, dining, and enjoying the resort without feeling bored. The staff was also friendly and welcoming throughout my stay.
There wasn’t anything major that I disliked about the property. The resort is quite large, so some areas can feel a little spread out, but overall I had a very enjoyable experience.
5 / 10·Jan 2026
1. Very large and spacious rooms with a huge, comfortable bed. The room was quiet and generally clean, with plenty of space to move around. The room had most of the necessary amenities; however, there was no kettle, so we had to go to the restaurant and bring hot water back in a thermos, which was not very convenient.
2. Good room amenities overall: having both an iron and a steamer was convenient.
3. The pool infrastructure is genuinely impressive — many different pools, pool bars, free towels everywhere, plenty of sunbeds, and decent water slides.
4. The Lazy River is the absolute highlight of the hotel. Floating on a tube, slowly circling the river, passing the bar and grabbing drinks along the way was genuinely fun, and we spent most of our pool time there.
5. Clean beach with beautiful sea and nice sand. The natural setting is pleasant, and it’s genuinely nice to spend time by the water.
6. About half of the staff were friendly, polite, and genuinely pleasant to interact with, especially around the pools and some service areas.
1. Very poor arrival experience. Without a reservation, we were not allowed to enter the hotel territory at all. We stood outside the gate with our luggage for around 40 minutes and were forced to make a Booking reservation on the spot just to be allowed in. For an expensive 5-star hotel, this felt unacceptable.
2. Security staff at the entrance was rude and dismissive at first. Their tone changed instantly only after we showed the booking confirmation, and instead of apologizing, they made inappropriate jokes about the situation.
3. At the front desk, the situation was completely ignored — no apology, no acknowledgment, as if nothing had happened. This left a very bad first impression.
4. The room, despite being large, felt worn for a hotel of this level: visible rust, tired condition, and a general lack of attention to maintenance.
5. The outdoor bathtub on the balcony was leaking badly. While we were using it, water flooded the room floor, and staff entered the room unexpectedly to deal with the issue.
6. One evening there was no cold water at all — only extremely hot water.
7. Food in the restaurants was bad. Not average — genuinely poor, especially considering the prices. The only place where food was more or less acceptable was the self-service breakfast area.
8. Desserts were even worse than the main food. Consistently disappointing across all restaurants and buffet areas, despite being widely available.
9. Beach access is unnecessarily split into zones. While there is a free beach area, it’s quite limited. There is also a premium zone with better sunbeds, and although it’s optional, the constant upselling of premium access (around $20) feels petty and unnecessary given the hotel’s overall pricing.
10. The other half of the staff felt indifferent or unhelpful, which created an inconsistent service experience overall.
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Top rated by guests
8.8Excellent
(500 Ratings)
"The food in the buffet was great and there was a lot of variety. Dinner restaurants were marvelous and the staff was amazing. Free room service with a good amount of options to choose from. The pool a..."
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![Swimming pool [outdoor]](https://vr-thumbs.vacationrenter.com/480/bookingholdings/66871565/3e50f3.jpg)
