Hotel in Serra de Tramuntana
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
{start_header}Comfortable Accommodations{end_header}
{start_body}Alua Calvia - Hyatt Inclusive Collection in Magaluf offers family rooms with private bathrooms, air-conditioning, and modern amenities.
Amenities
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Serra de Tramuntana
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
The staff ! Very helpful & friendly.
Massive touristic place.
10 / 10Outstanding·Jul 2026
Great location 10 min walk to old town. Directly across from the Bavice Beach. Easily walkable to restaurants. The pool and hot tub very relaxing after a long day of site seeing.
10 / 10Outstanding·Jul 2026
Faultless - food superb, location , cleanliness, brilliant from start to end !!
All inclusive - upgraded to sea view - definite worth doing - we loved every minute.
NOTHING
5 / 10·Oct 2026
The hotel is spacious, and most of the staff are friendly and pleasant. There’s also a table tennis table, and they organize a small tournament on Saturdays, which is a nice touch.
TL;DR: Unexpected extra charges, including an outrageous €80 per day for staying with a small dog (€50 pet fee + €30 mandatory room upgrade), which almost doubled the original booking price. Poor communication, ants in the room, and an unpleasant smell from the shower.
The first red flag appeared right after we made our reservation. We booked a room with one double bed, but the next day we received an email saying that the room type we’d actually get would depend on availability. If we wanted to guarantee the room we’d booked, we could pay an extra fee of roughly one-third of the original booking price.
We always travel with our small dog, so we contacted the hotel in advance to let them know. Unfortunately, our message was completely ignored. We’re used to paying a pet fee of around €15–20 per night, but at this hotel it was €50 per night, plus an additional €30 for a mandatory room upgrade.
Apparently, their standard double rooms are too small to accommodate a 3 kg dog, so we were required to pay for a larger room. The hotel could have easily explained these charges when we contacted them before arrival. Instead, they chose not to respond and only informed us at check-in that our stay would cost almost twice as much as originally booked.
On top of that, we found ants in our room, even though we were staying on the top floor. There was also a very unpleasant smell coming from the shower.
Overall, the hotel itself isn’t that bad, but the combination of unexpected charges, poor communication, and issues with the room made the experience quite disappointing. We definitely wouldn’t stay here again.
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Top rated by guests
8.2Excellent
(589 Ratings)
"Great location 10 min walk to old town. Directly across from the Bavice Beach. Easily walkable to restaurants. The pool and hot tub very relaxing after a long day of site seeing."
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