Hotel in Shanghai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
As the gateway to Xintiandi, the lifestyle and entertainment hub of Shanghai, The Langham, Shanghai, Xintiandi is ideally located adjacent to the retail utopia of Huaihai Road, surrounded by various trendy clubs, glamorous international restaurants a.
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Fireplace
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Shanghai
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Perfect
None
7 / 10Good·Oct 2026
The staff were supremely friendly, and there was a lot of attention to customer service. The room was comfortable and well-appointed. There were various luxurious food options, with very nice breakfast and afternoon tea. It's in a perfect location for ease of access. The treatment in the spa was great: the lady providing the treatment was amazing, the spa treatment room was nicely set up, and the service with tea was a nice touch. I want to reiterate once again how great staff were at reception, breakfast, the club lounge, and cleaning staff. I appreciate it!
I have to admit that I found the hotel a bit too loud and busy and crowded for my taste, but that is personal preference. What I was most disappointed with was the pool area, which was underwhelming, and not very comfortable. The music in the pool was nice, but the whirlpool somehow didn't feel well maintained and seemed cramped, and the overall atmosphere was not calming. There was a lack of customer service there, which was in stark contrast with the Great customer service elsewhere in the hotel. And having to walk from the changing room through the fitness area to get to the pool did not help either. I wished the atmosphere of the spa and service of the masseuse in the spa extended to the pool. These are important letdowns in a hotel of this price range.
10 / 10Outstanding·Oct 2026
Stunning accomodation and decor, comfortable room with amazing service (Nancy was our check in attendant) and lots of nice touches (eg moon cake, amenities)
9 / 10Outstanding·Oct 2026
Easy, quiet luxury; great location, perfect size, very friendly and helpful staff and a truly international breakfast buffet.
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Top rated by guests
9.1Outstanding
(1,334 Ratings)
"Stunning accomodation and decor, comfortable room with amazing service (Nancy was our check in attendant) and lots of nice touches (eg moon cake, amenities)"
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