Hotel in Tbilisi, Georgia
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Ironing facilities
Smoking allowed
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Tbilisi, Georgia
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Clean. Good service. Stuff are helpfull specially many thanks to Meriami. She was so kind to us.
9 / 10Outstanding·Sep 2026
Perfect location, nice and spacious room and the staff is really great!
All was good
9 / 10Outstanding·Sep 2026
Staff ....staff
Room size
6 / 10Average·Sep 2026
The hotel has a beautiful modern design and an excellent, central location. It was very convenient for exploring Tbilisi, and the property has a lot of potential. We would also like to mention one male staff member who was genuinely kind and helpful to us during our stay.
Unfortunately, the experience did not match the beautiful appearance of the hotel.
The room was quite worn and needed better maintenance. The towels were old and worn, the bedsheets and pillows were not comfortable, and the curtains were visibly dirty. We also had a lot of spiders in the room and experienced an unpleasant sewage smell.
We had to buy our own tissues because there were not enough basic supplies provided.
We were traveling with our baby, and the crib provided to us did not feel safe or suitable for an infant. We had to raise our concerns about it and try to make it more comfortable ourselves. A hotel offering a baby crib should provide one that is properly maintained and safe for a child.
The response time when we needed assistance was also very slow. We wrote a detailed email to management explaining all of our concerns and also contacted the hotel through Booking.com, but unfortunately, we never received a response. This was especially disappointing because we gave the hotel an opportunity to address the issues during our stay.
We also informed the hotel that we were celebrating our anniversary. We did not expect anything extravagant, but we were disappointed that there was not even a small acknowledgment of the occasion.
Overall, the location and design are excellent, but the condition of the room, cleanliness issues, lack of basic amenities, and poor communication from management significantly affected our stay.
$$$$
Top rated by guests
8.3Excellent
(537 Ratings)
"Great design, great rooms, nice bed, great bathrooms with good showers; fantastic location to explore the Old Town on foot."
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