Zody House

Perfect location close to everything and in a quiet street. I also felt safe, not surprised you are next to the ministry of Defense. The entrance of the building is secured with a code. Ok it's not a five star hotel but it's clean and comfortable. You have a water filter, the wifi works really well ! The place is not too warm and the AC is efficient and can be set in "quiet" mode (perfect to sleep). And the owner is really nice and flexible ! Also check out his map with the recommendation of the restaurant.

Great location, comfy, big room, easy access

I came to Hanoi last year and stayed in a few different apartments and neighborhoods, and this is the one I chose to come back to for this trip. You cannot beat the location - it's juuuust outside the Old Quarter on a very safe, very quiet (for Hanoi) street. Tons of lovely cafes within a few minutes, and you can easily walk to tourist attractions like the imperial citadel, the fine arts museum, the temple of literature, and basically anywhere in the Old Quarter in under 20 minutes. (Or you can get a grab bike and be there even faster.) Train street is 5 minutes away on foot. The room was very clean and comfortable with a good bed, big couch, good air conditioning, washing machine, and kitchenette. The owner and housekeeper are so kind and friendly. I went back again when my travel plans got rained out and will go back in the future.

Check in was easy and smooth. The shower was hot and the apartment is quite well located, with most places of interest a 15-20 minute walk away. The mattress was comfortable and having a washing machine was great and it was easy to use.

While interactions with the owner were pleasant, first impressions count and the lobby needs a decent overhaul as it is not at all attractive. But the reason I gave this place a 5/10 is the lack of cleanliness. I cannot absolutely verify this but I do not believe the bed-sheet had been changed. It was stained and there was a smell to the pillowcases that suggested that they had not been changed either, which leads one to conclude that the doona cover hadn't been either. Gross. And how hard is it to wipe down surfaces like the cupboards? Or ensure that the coffee mugs are clean? Yet, the kettle (with broken lid) was unusable because, incongruously, it had been cleaned with some kind of cleaning liquid that tasted like bleach! Despite using bottled water and boiling it three times, I could not get rid of the taste of bleach in my cup of tea. I should think that engaging a fastidious cleaner is priceless, and they would be worth their weight in gold, when running an establishment like this. I finally made contact with the owner and he was quick to ensure the cleaner changed the bedsheet (and the new sheet further convinced me that the bed had not indeed been changed). I didn't bother raising the situation with the kettle - I only had to stay one more night and just wanted out TBH. I personally would not stay here again - for me, cleanliness is at the top of my list of priorities for what makes or breaks a stay.