Hotel in Sapporo
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
A 5-minute walk from JR Sapporo Station, Cross Hotel Sapporo features large public baths with spectacular city skyline views, concierge services and comfortable rooms with free WiFi. It’s a 15-minute walk from Susukino entertainment district.
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Sapporo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Staff, amenities, location
Rooms were small, needs more laundry washers and dryers
9 / 10Outstanding·Oct 2026
Great location, just a short walk from the train station. The room was as pictured on Booking.com. Bathroom vanity area was nice and spacious. Love the Onsen on site. Totally enjoyed the lounge access.
Great izakaya right next door, Izakaya Lab.
Lobby on the 2nd floor a bit inconvenient.
10 / 10Outstanding·Oct 2026
We had lounge access with our room and enjoyed the lounge/bar meet-and-greet area with our friends. The liquor was free (included with our room, actually), and there were small bites to eat. It was a nice place to socialize and plan for our next outings. We also enjoyed the breakfast offerings. Everything was fresh, and the area was kept clean. We didn't enjoy the Chinese tourists who pushed past us to get to the food.
The staff were excellent at getting our bags shipped to the airport. They did everything that was necessary without a fuss and they were very careful to get all the information correct. They made it very easy for us to go on to our next destination.
The rooms were cleaned on demand and the cleaning staff did a superb job. We're not slobs but they made our rooms feel fresh and clean. Thank you very much!
Hehe, didn't like the pushy Chinese tourists, but the Hotel can't help that.
One thing, the three elevators will stop on Floor 2 even if no one presses the button on the inside.
10 / 10Outstanding·Oct 2026
The bathroom was very nice it didn’t feel like a closet. very clean.
We didn’t like the elevator always stopping on the second floor. We didn’t like the pillows.
$$$$
Top rated by guests
8.8Excellent
(1,747 Ratings)
"Staff, amenities, location"
Verified guestDon't miss out! Price and availability may change
