Hotel in Zermatt
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Opened in December 2013 after a complete refurbishment, The Alpenhotel Fleurs de Zermatt enjoys a quiet location in Zermatt. It features a wellness and fitness area including a hot tub and a sauna and offers free WiFi.
Amenities
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Zermatt
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
The food at breakfast was really generous, and our room was very spacious ! Thanks to the very kind staff at the hotel, they greeted and received us on time and we're helpful with all our questions.
8 / 10Excellent·Oct 2026
Central location; spa: fitness; kind staff
It would have been appreciated if the spa and fitness would stay open a bit longer than 8 PM, especially the fitness room, which could easily stay open till 10 PM
9 / 10Outstanding·Jul 2026
Excellent welcome from the 'mini' bus pick up from the station to the reception staff.
View from the room was great, we had enough room to enjoy the view from the balcony or sit inside behind the warmth of the window. Perfect.
I felt there should have been a secure place to leave luggage. There was an allocated room with easy access but it wasn't locked or attended. Minor detail!
5 / 10·Apr 2026
We loved the location of the hotel. 5 mins walking distance to train station & main street in Zermatt. Also close to tourist office and Laderach chocolate if you like!
They had a heated pool which was cool but we didnt use it.
The staff could be better trained at customer service, considering they are in the tourism industry and being helpful & courteous is part of their job.
Certain rules & regulations were also too strict for us at this property, as we have travelled around the world and we have always appreciated this with higher end hotels.
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Top rated by guests
8.7Excellent
(2,469 Ratings)
"The food at breakfast was really generous, and our room was very spacious ! Thanks to the very kind staff at the hotel, they greeted and received us on time and we're helpful with all our questions."
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