Hotel in Zermatt
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.
Amenities
Business facilities
Shuttle available
Golf course (within 2 mi)
Concierge services
Pool
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Zermatt
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Our stay felt like an absolute fairy tale; the extraordinary interiors, rich in handcrafted woodwork and classic alpine charm, give the hotel an unforgettable personality. The location is unbeatable, tucked away in a quiet corner yet just a minute’s walk from the train station and Gornergrat Bahn. On top of that, the stunning spa and pool grotto provided the perfect, cozy retreat to unwind.
The only minor detail missing in the room was a corkscrew/wine opener to enjoy an evening bottle of wine by ourselves. While the vintage, eccentric style is full of charm, a few small room amenities could benefit from subtle modern updates.
9 / 10Outstanding·Oct 2026
The location, the swimming pool and hot tub, the friendly staffs
Don’t have fresh fruits in breakfast
10 / 10Outstanding·Oct 2026
Spa
Room a bit dark…needs better lighting
Tub/shower was difficult to get in/out of
10 / 10Outstanding·Sep 2026
We thoroughly enjoyed our stay. The location was excellent, the décor was lovely, and everything was clean and well maintained. The facilities were great, the breakfast was delicious, and the staff were friendly and helpful. We were very happy with every aspect of our stay and would gladly stay here again.
Nothing to complain about. Everything met our expectations, and we had a very comfortable and enjoyable stay.
$$$$
Top rated by guests
9.1Outstanding
(258 Ratings)
"Our stay felt like an absolute fairy tale; the extraordinary interiors, rich in handcrafted woodwork and classic alpine charm, give the hotel an unforgettable personality. The location is unbeatable, ..."
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