Hotel in Cheltenham
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Within 2 minutes’ walk of Cheltenham’s Pittville Park, No 38 The Park offers luxurious accommodations in a Georgian townhouse. The hotel includes a lounge and offers free WiFi and parking is available at a small per night cost.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Family friendly
Smoking allowed
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cheltenham
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
20 min walk to the centre , lots of parks. Great breakfast.
10 / 10Outstanding·Oct 2026
Friendly efficient staff, small extra touches in room ie water jug, homemade small biscuits.
N/a
9 / 10Outstanding·Oct 2026
Wonderfully convenient accommodation.
10 minute walk into the CBD.
Straightforward check-in.
Lovely staff.
Large, well-appointed rooms with equally large bathrooms.
Modern facilities.
Lovely quiet sitting room.
A nice private courtyard to enjoy a cold beverage from the bar.
Great breakfast, with a good selection of hot and cold options.
All hot breakfast options freshly made by the chef.
Nothing really.
Being an older building, you could hear the squeaking of the floorboards as people walk in the rooms overhead.
5 / 10·Aug 2026
The chef/dinner was fantastic and menu changes accomodated. Had a great steak with pommes Anna my partner had seen the chef preparing at lunch time and requested instead of the chips. Bed was also huge and sheets nice.
For a £280 a night stay and choosing the 'excellent room (room 14)' at a supposed 4 star rated hotel, this was unfortunately below expectation in many ways and especially disappointing for a stay on a special birthday weekend for my partner.
Issues with room included:-
- broken spotlight/light out above bath
- very poor ventilation and no bathroom extractor fan
- linen storage outside our room
- room door didn't fit the frame so hallway light comes into bedroom at night
- curtains also poorly fitted so also have street light coming into the room at night
- shower water leaks over shower threshold in bathroom.
- Rain shower head has limescale and blocked holes affecting the angle of water spray
- I had to take some dirt out of the shower (luckily before my partner saw it) and the shower wall was also cracked
- no bedroom bin/wastebasket
- no facial tissues in room/bathroom
- coffee station is in wardrobe and both inaccessible consequently. Trying to fill up water in coffee machine was a task I gave up on due to how is wired in and sits between two shelves.
- ordered a breakfast in bed, which was good, but there was no butter for the toast. Had to call reception and request this and there was no acknowledgement of the oversight (or now cold toast)
- Cocktails with dinner were not very good but not surprised given bar staff, reception and waiters were the same two members of staff fulfilling the multiple roles.
An underwhelming stay all around unfortunately. I think this hotel is hiding behind heritage or shabby chic and needs to be brought up to standard or downgraded.
$$$$
Top rated by guests
8.8Excellent
(518 Ratings)
"20 min walk to the centre , lots of parks. Great breakfast."
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