Resort in Punta Cana
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Located in Punta Cana, 15 mi from Dolphin Island Park, Ocean el Faro Resort - All Inclusive has several amenities, including a private beach area and free WiFi. Among the facilities of this property are a restaurant, hairdresser and fitness center.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Beach front
Family friendly
All-inclusive
Ironing facilities
Safe
Childcare services
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Punta Cana
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
The pool, and the lazy river was amazing.
The beach was very brave, maybe because of weather.
10 / 10Outstanding·Oct 2026
Super clean and friendly staff. Excellent customer service, many activities to join, good food and drinks.
7 / 10Good·Oct 2026
* Beautiful, luxurious property, especially the lobby.
( El Faro kids friendly, El Beso Adults only)
* Very kid-friendly, with a water park, lazy river, and drinks easily accessible throughout.
* Lighthouse Tower offers amazing views of the entire resort.
* Decent-sized rooms with large balconies.
* Excellent customer service from Aneuris at the Mercaro buffet.
* Trolley service makes getting around the property easy.
* Multiple dining options, including an ice cream parlor, sports bar, café, and several restaurants.
* Lots of sand beds available by the beach
* 1 main buffet, great variety of food, meats and desserts daily (food is also good)
* Entertainment is good but could be better, hosts could be more interactive and funny
* Distance from the airport:Approximately 45 minutes by car.
* Timeshare pressure tactics: After check-in, someone approaches you claiming they’ll give you a welcome gift, but it’s actually a timeshare presentation. There’s constant pressure to join even after you say no.
* Privilege membership upgrade scam:You pay extra for an upgrade but receive essentially the same services as everyone else.
* Poor housekeeping and bathroom cleanliness: Showerheads and toilets need deep cleaning due to heavy staining and what appears to be mold. Housekeeping is very basic, often limited to changing towels, replacing toiletries, and mopping floors.
* Black sand beach: Lots of seaweed makes the beach unsuitable for swimming, and flying insects that resemble bees are especially noticeable after rain.
* Public bathroom cleanliness: Some public restrooms could be much cleaner.
* Watered-down drinks: Drinks often taste diluted, especially nonalcoholic beverages.
* No designated smoking areas: Smoke is noticeable throughout the property, which is especially unpleasant for pregnant guests and people with asthma like myself.
* Unsanitary table settings: Utensils are sometimes placed directly on the table without a placemat or proper linen. They should be placed on clean napkins or appropriate table linens for better hygiene.
* Ocean burger bar workers handling burgers and hot dogs need to wear gloves
6 / 10Average·Oct 2026
Facilities are amazing, there is a lot to do with a toddler, big list of activities, good pools.
Staff is not polite, and sometimes ever rude. It seems that they simply do not want to be there. You feel like a burden.
They don’t say hi, thank you, welcome, and they don’t even respond when YOU say “have a good day” to them.
The only time (THE ONLY!!!) staff was nice to me, waiter said “good morning, my name is X, and I will be helping you this morning, what would you like?”. After bringing me tea he gave me a card with a QR code and asked to leave a review about him. When I told him I already did it yesterday for another waiter, he turned around with disappointment and left. He was never nice to me again :)
Waiters and their managers aggressively pursue reviews, they walk around the cafeteria with QR codes and pressure people to leave a review. If you disagree, they keep pressing.
Personnel makes you feel like they don’t want you there, and they are ONLY nice when they need smth - aka a review. Will never be back.
$$$$
Top rated by guests
8.4Excellent
(769 Ratings)
"Super clean and friendly staff. Excellent customer service, many activities to join, good food and drinks."
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