Hotel in Charlotte, NC
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Fireplace
Outdoor Cooking
Safe
Accessible by lift
Key card access
Contactless check-in/out
Cleaning products
Map of Charlotte, NC
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
The Hilton Garden Inn is located in the South Park section of Charlotte, close to shops and restaurants. The parking costs extra but is ample. Some is under roof, some is not. The room I stayed in was large, the window shade did a good job of blocking the light, and there was plenty of well-organized room for clothes. The hotel is showing some age, but is generally well kept. The bar offers good drinks and some tasty bar food. Every staffer I interacted with was helpful and friendly.
Room prices are somewhat high. I was a bit concerned because the first two days I spent at the hotel were rainy and much of the roofed parking garage is subject to water leaking from above when it rains, which doesn't inspire confidence in the garage's construction. But what really annoyed me a good bit right at arrival is that the hotel's luggage carts were designed by an idiot. They are shaped like a pie wedge with the narrow end open, just made to have items fall off, and most of them don't even have a solid horizontal surface to put your stuff on, only rails that it can slip between. This offers your luggage every opportunity to tumble and drive you nuts. To make things yet worse, there are significant sills at the entrance to the hotel and at the elevator doors. When the cart hits these it stops dead, more stuff falls off, and then it's hard to tilt or lift the cart over the sills. Regular rectangular carts with closed ends would be a huge improvement.
10 / 10Outstanding·Sep 2026
We enjoy staying at this hotel. The staff are friendly & the room was very clean.
8 / 10Excellent·Aug 2026
Hotel was in a great position
Staff very helpful
I’ve machine on 5th floor didn’t work
Small shop for drinks/waters etc was depleted and not re stocked the following day
Chef hadn’t turned up by 6.30am on our final morning so breakfast area was kept closed although advertised to be open from 6am
5 / 10·Oct 2023
I DID NOT TRY BUT WAS CHARGED FOR IT!
FIRE ALARM WENT OFF. NO WAY TO DISABLE AND HAD TO LEAVE ROOM. ONLY ONE COFFEE REGULAR IN ROOM AND IT WAS A LIGHT BLEND.
NO HELP WHEN PROBLEM OCCURED
$$$$
Top rated by guests
8.6Excellent
(123 Ratings)
"We enjoy staying at this hotel. The staff are friendly & the room was very clean."
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