Hotel in Crystal Lake
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Crystal Lake
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
I love staying at this property for our scrapbooking retreats. It’s close to so many things and the staff is always very pleasant!
When I was first assigned to my room, there was such a strong smell of marijuana… However, staff was able to change my room thank goodness otherwise I would not have been able to stay in that room. I wish there was a way to enforce the no smoking rules…
10 / 10Outstanding·Oct 2026
Very nice staff on all shifts. Everyone was polite to me and the wife. Loved our stay at the hotel.
9 / 10Outstanding·Sep 2026
The beds and bedding were very comfortable! Staff was very nice. Grateful that you had some kind of breakfast. Glad you had some good tea bags.
The second night our key cards had been shut off. The bathroom sink faucets were backwards. Hot out of the cold faucet, etc. The continental breakfast was not good. Rubbery eggs, no individual fruit or yogurt.
5 / 10·Jun 2026
It was convenient to our function for the weekend.
Ac didn’t work properly all 3 days/night. There was no outside seating for families to gather whether there was an outside pool or not. We stayed their 10 years ago and it hasn’t been upgraded at all. Coffee was the best I’ve ever had, seriously. The room was clean pillows were meh, and the AC being out and no resolution was a deal breaker. Staff was super friendly.
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Top rated by guests
8.4Excellent
(386 Ratings)
"Very nice staff on all shifts. Everyone was polite to me and the wife. Loved our stay at the hotel."
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