Hotel in Gatineau
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Connected to the Lac-Leamy Casino in Gatineau-Ottawa, Hilton Lac-Leamy features a fitness center, outdoor heated pool, indoor pool, spa and wellness center and a variety of dining options. Free WiFi is available.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Gatineau
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Clean and good view
Noise at night from other rooms
10 / 10Outstanding·Oct 2026
A wonderful gem of a hotel! I will see you again.
Nothing negative to say
7 / 10Good·Oct 2026
Beautiful surroundings & views
Dear General Manager,
I am writing to formally lodge a complaint regarding my recent stay at your property. Regrettably, the condition of the room and the poor level of service we experienced fell significantly short of acceptable hospitality standards.
Upon entering the room, the first thing I noticed was the poor upkeep; the windows were filthy on the outside and looked as though they had not been washed in years. Furthermore, the room amenities were poorly maintained: the television remote had a dead battery, the refrigerator was completely devoid of water or snacks, and the in-room telephone did not function properly. Additionally, the stickers on the phone’s dialing pad were heavily worn out, rendering the tiny print completely unreadable.
Our experience with your team members was equally disappointing. The front desk staff were slow and unwelcoming when assisting guests. This lack of hospitality was mirrored by the breakfast area hostesses the following morning.
On Oct 11th, We had an additional seven guests joining us for breakfast, bringing our party to a total of 10 people. Despite providing the restaurant staff with a two-hour advance notice, they chose to seat our group at separate, distant tables at the very back of the restaurant. The dismissive attitude of the restaurant hostesses is entirely unacceptable. Your staff would benefit greatly from professional training on basic guest relations and standard accommodations for large dining parties.
Given the numerous oversights regarding both room maintenance and customer service, I request that you look into these matters immediately. I look forward to your prompt response detailing how this situation will be rectified.
Sincerely,
Fanak Ghiravanian
416-904-7878
fanakf@hotmail.com
6 / 10Average·Oct 2026
Location and the Food all incluseve buffet AMAZING love all the food and the servers are amazing
Old and outdated fro 2026 The room has been a smokers room before and the draperis and carpet never been freshen up
$$$$
Top rated by guests
8.9Excellent
(601 Ratings)
"A wonderful gem of a hotel! I will see you again."
Verified guestDon't miss out! Price and availability may change
