Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
1 / 10
تجربة مخيبة للتوقعات؛ الوحدة المستلمة اختلفت عن المحجوزة، ملاحظات سيئة على طريقة إدارة الإقامة.
موقع الوحدة جيد ومناسب.
للأسف، لم تكن تجربتي مع الإقامة بالمستوى المتوقع، وأود توضيح بعض الملاحظات التي واجهتها.
أولًا، الشقة التي استلمتها **لم تكن نفس الشقة التي حجزتها والمعلن عنها على Booking.com**، وتم استبدالها بوحدة أخرى. وقد فهمت من التواصل أن هناك اختلافًا يتعلق بالسعر، دون أن أستطيع تأكيد سبب التغيير. بالنسبة لي كان من المهم استلام نفس الوحدة التي اخترتها بناءً على الصور والمواصفات المعروضة.
ثانيًا، الوحدة البديلة كانت تحتوي على **بعض المرافق والتجهيزات القديمة والتي تظهر عليها علامات استخدام واضحة**، وأقدر شخصيًا مستوى الاستهلاك في بعضها بنحو 30% إلى 40%، مما جعل مستوى الوحدة أقل من توقعاتي.
ثالثًا، تأخر تسجيل الدخول حتى حوالي الساعة 4 عصرًا بسبب التنظيف والتجهيز. تعاملت مع التأخير بمرونة، لكن عند المغادرة حضر المضيف منذ حوالي الساعة 11 صباحًا، مع طرق متكرر على الباب وطلب للمغادرة، وكنت أتمنى وجود مرونة مماثلة لما حدث عند الدخول.
كذلك كان لدي تحفظ فيما يتعلق **بالخصوصية أثناء المغادرة**. كنت أفضل منح الأسرة الوقت الكافي لمغادرة الوحدة بالكامل، ثم دخول المضيف بعد ذلك لفحصها واستلامها بدون ازعاج.
وفيما يتعلق بالكهرباء، يتم توفير رصيد محدد في الكارت، وإذا انتهى أثناء الإقامة يُطلب شحنه. اعترضت على ذلك لأنني كنت أتوقع أن تكون تكلفة الكهرباء الأساسية ضمن قيمة الإقامة، أو أن تكون أي تكلفة إضافية موضحة بوضوح قبل الحجز.
وفي المقابل، **أشكر Booking.com على متابعة شكواي والتدخل للمساعدة**. ورغم أن النتيجة لم تكن مرضية بالنسبة لي بنسبة 100%، فإن متابعة خدمة العملاء وتوثيق المشكلة كانا محل تقدير.
ومن واقع تجربتي، وجدت أن توثيق الملاحظات والمشكلات من خلال **رسائل Booking.com** مفيد جدًا، لأنه يوفر سجلًا واضحًا للمراسلات يمكن الرجوع إليه عند الحاجة.
Parking is not specified as an available amenity at شقة فندقية امام ستي استارز. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is شقة فندقية امام ستي استارز pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at شقة فندقية امام ستي استارز?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Cairo Governorate
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at شقة فندقية امام ستي استارز. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is شقة فندقية امام ستي استارز pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at شقة فندقية امام ستي استارز?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
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