Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Naj gora moguca opcija imadaa
Ništa
Subject: URGENT: Formal Complaint and Request for Full Refund – Granit Krasniqi / 6152754378
Dear Sir/Madam,
I am writing to formally express my extreme dissatisfaction regarding our stay at your property, following our check-in yesterday between 20:30 and 21:00.
Upon entering the apartment, we encountered completely unacceptable and sub-standard conditions:
1. Hygiene and Cleanliness: The room was found in a highly unkempt state, with cleanliness levels falling well below basic standards.
2. Misleading Booking Information: It was nowhere stated during the booking process that the bathroom facilities are shared with other guests.
3. Property Damage: The room window cannot be closed due to a broken hinge, compromising both security and comfort.
4. Pest Infestation: Most critically, the room is infested with cockroaches, which were found crawling around the room and on us during the night.
These conditions make it impossible for us to remain on the premises, forcing us to immediately seek alternative accommodation.
In light of these severe issues, I expect an immediate explanation and a full refund (100%) of the total amount paid. Please provide written confirmation of the processed refund by the end of today.
If we do not receive written confirmation of the refund within this timeframe, we will be forced to report this matter to the relevant Sanitary Inspection, Tourist Inspection, and Financial Authorities.
Please find attached the photographic evidence taken yesterday confirming all the stated claims.
Sincerely,
Granit Krasniqi
Reservation Number: 6152754378
And they didnt respond with nothing
9 / 10
Better than expected
- the room was very clean. The white bed linen was spotless. After reading on Google about possible bed bugs, I also checked the mattress and it looked brand new.
- the bathroom was very clean as well. There were two bathrooms for seven rooms and we never had to wait for anyone.
- relatively close to the metro station (a 7-minute walk).
- quiet area.
I was very worried after reading the Google reviews for this address, but it was not like that at all. The property clearly exceeded my expectations.
- the stairwell was very dusty and had cobwebs. I don’t understand why it isn’t cleaned as well, as the property has a lot of potential.
- the entrance door is quite heavy.
- there was no mirror in the bathroom, although there was one in the room.
1 / 10
Very frustrating, lost time and money.
Amatures or fraud? Disastrous experience. In the provided information I was to go to a house with street number 31. Gate was locked, called the telephone number, no answer. I was about to leave and by coincidence I bumped into the neighbor, who said I should be at number 33. Big mistake! There, the door was open and there were several rooms, but the provided code did work on any key-case. After I left a WhatsApp started. I wanted my money back. "I’m sorry for the trouble. However, we need proof of the issue, such as a picture or video, before we can take any action. Please send us one if possible." I dent pictures of the right house number and of all the key-cases which did not work. "Please note that we need proof of the issue, please send us video of the issue." But I already was back in the city center, arranging an alternative.
- the room was very clean. The white bed linen was spotless. After reading on Google about possible bed bugs, I also checked the mattress and it looked brand new.
- the bathroom was very clean as well. There were two bathrooms for seven rooms and we never had to wait for anyone.
- relatively close to the metro station (a 7-minute walk).
- quiet area.
I was very worried after reading the Google reviews for this address, but it was not like that at all. The property clearly exceeded my expectations.
- the stairwell was very dusty and had cobwebs. I don’t understand why it isn’t cleaned as well, as the property has a lot of potential.
- the entrance door is quite heavy.
- there was no mirror in the bathroom, although there was one in the room.
8 / 10Excellent·Sep 2026
Pokój jak za taką cenę
W pokoju były parę niedociągnięć 2/4 kontaktów nie działały z jednego odchodziła plastikowa obudowa
8 / 10Excellent·Aug 2026
Bardzo ładny pokoik, mały, ale estetyczny.
Na podwórku leżały dwa odpady budowlane, tuż przy stoliku do siedzenia.
Główne drzwi wejściowe ciężko się otwierało.
Does this property follow enhanced cleaning procedures?
Yes, this vacation rental has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Budget Friendly Private Rooms with Garden. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Budget Friendly Private Rooms with Garden pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Budget Friendly Private Rooms with Garden?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and kitchen.
"- the room was very clean. The white bed linen was spotless. After reading on Google about possible bed bugs, I also checked the mattress and it looked brand new.
- the bathroom was very clean as well..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this vacation rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Kitchen
Balcony/Terrace
WiFi/Internet
Garden
Key access
Contactless check-in/out
Cleaning products
Map of Vienna
Ratings and reviews
5.8 / 10
(39 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
- the room was very clean. The white bed linen was spotless. After reading on Google about possible bed bugs, I also checked the mattress and it looked brand new.
- the bathroom was very clean as well. There were two bathrooms for seven rooms and we never had to wait for anyone.
- relatively close to the metro station (a 7-minute walk).
- quiet area.
I was very worried after reading the Google reviews for this address, but it was not like that at all. The property clearly exceeded my expectations.
- the stairwell was very dusty and had cobwebs. I don’t understand why it isn’t cleaned as well, as the property has a lot of potential.
- the entrance door is quite heavy.
- there was no mirror in the bathroom, although there was one in the room.
8 / 10Excellent·Sep 2026
Pokój jak za taką cenę
W pokoju były parę niedociągnięć 2/4 kontaktów nie działały z jednego odchodziła plastikowa obudowa
8 / 10Excellent·Aug 2026
Bardzo ładny pokoik, mały, ale estetyczny.
Na podwórku leżały dwa odpady budowlane, tuż przy stoliku do siedzenia.
Główne drzwi wejściowe ciężko się otwierało.
6 / 10Average·Oct 2026
Fernseher
Zimmer war nicht richtig warm
$$$$
5.8
(39 Ratings)
"- the room was very clean. The white bed linen was spotless. After reading on Google about possible bed bugs, I also checked the mattress and it looked brand new.
- the bathroom was very clean as well..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Vienna
About this vacation rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Kitchen
Balcony/Terrace
WiFi/Internet
Garden
Key access
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this vacation rental has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Budget Friendly Private Rooms with Garden. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Budget Friendly Private Rooms with Garden pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Budget Friendly Private Rooms with Garden?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and kitchen.
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