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Includes essentialsFree WiFi/internet and more
Location
Reviews
2 / 10
Would not recommend to stay, especially when staying for long.
Host was responsive and checkin was smooth, except small corridor with stairs to reach the flat
Nothing, it was very unclean when we arrived, stain on sheets and smelly towels and was very different from pictures and had no terrace/balcony area as shown in pics, moreover the area itself was very unsafe, its next to a pub (New Cross inn) that plays music till late at nights and a hostel that has bad crowd and the crowd make extreme fuss right downstairs the window and it gets hard to sleep.
And after stay the host had audacity to charge us £180 as cleaning fee (although we laid 239 while booking), luckily we denied it through booking.com but they have a very bad way of running business.
1 / 10
Dirty, unsafe, and falsely advertised — the worst stay we’ve had in years not worth the money at all
Nothing, unfortunately. The stay did not match the listing or the price we paid.
The flat was dirty and unhygienic. The bed sheets and pillowcases were unclean, the mattresses had stains from previous guests, and the sofa covers were also stained and dirty. The property was not properly prepared for our stay: there were no cleaning materials for daily cleaning, and no clothes airer — we had to buy one ourselves, even though the property promised to send one and never did. The water heater did not work properly — it kept cutting out and the water turned cold. Maintenance came and restarted it, but it broke down again. The fans were not sufficient for a 9-night stay, and one of them did not work at all. We were also told by the cleaner that the laundry basket had to be shared with the neighbours downstairs, which is unacceptable and unhygienic. At night we could not sleep because of people downstairs constantly shouting; the situation felt unsafe for us as a family with children. The Wi-Fi inside the flat was weak and kept dropping. In addition, the flat did not match the photos in the listing: there is no jacuzzi tub and no terrace, even though we booked based on those photos. This is clear misrepresentation of the property. It was the worst experience we have had in many years, and it was absolutely not worth the amount we paid. I am requesting financial compensation for the distress caused to me and my family, and if no compensation is offered, I will pursue legal action against the owner or the company for misrepresentation.
Parking is not specified as an available amenity at Design-Led 3BR Stay - Jacuzzi Bath, Sleeps 7. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Design-Led 3BR Stay - Jacuzzi Bath, Sleeps 7 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Design-Led 3BR Stay - Jacuzzi Bath, Sleeps 7?
We found 3 amenities for this rental. This includes free wifi/internet, non-smoking, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Map of London Borough of Southwark
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Design-Led 3BR Stay - Jacuzzi Bath, Sleeps 7. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Design-Led 3BR Stay - Jacuzzi Bath, Sleeps 7 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Design-Led 3BR Stay - Jacuzzi Bath, Sleeps 7?
We found 3 amenities for this rental. This includes free wifi/internet, non-smoking, and wifi/internet.
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