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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Host cancelled - useless !
The host cancelled my booking a few hours before i arrived. So i didnt see the place
The host cancelled my booking a few hours before i arrived
1 / 10
Serious safety concerns, poor communication, lack of assistance during an emergency
location was good
Trapped Inside the Property, No Help From the Host
This apartment is divided into two sections, so multiple groups can stay at the same time.
Hours before checkout, we messaged the host asking where to leave the keys. We received no response, we left them inside our section of the apartment to ensure only the host could enter. After closing our door and attempting to leave, we found that the other guests staying in the property had locked the front door from the outside, leaving us trapped in the porch.
We repeatedly called and messaged the host through Booking and by phone but received no response. We also contacted Booking, but they were unable to reach the host and offered little assistance beyond us contacting emergency services or a locksmith.
As a result, we were trapped for several hours until the other guests returned. Our only alternative would have been to pay €300 for a locksmith and damage the host's door. The fact that guests can be locked inside the property is a serious safety concern. We were on the top floor with no fire escape, in the event of a fire there would have been no way out.
Several hours later, the host finally called asking where the keys were, ignoring the numerous missed calls and messages. When I explained that I felt we deserved compensation for being placed in a dangerous situation and being unable to contact him, he responded by saying, "You are the first person to get locked in, and you are in this position because you did not think." Rather than taking responsibility, he blamed us.
I am also disappointed with Booking's handling of the situation, as the responsibility was placed on us to continue chasing the host for a response.
There were additional issues. The booking was for two people, but only one bed was prepared. The second room contained dirty laundry, leaving one of us to sleep on the couch.
9 / 10
Eine hervorragende Unterkunft in super Lage
Super Lage, sehr ruhig, 20 min zu Fuß ins Zentrum. Parken vorm Haus ist möglich, wenn auch teuer, ein Parkhaus für 10€ pro 24h ist 7 min entfernt (Apcoa Parken, Währinger Gürtel).
Im Wesentlichen sehr gute Ausstattung, die Klimaanlage war jedoch nur ein Klimagerät und in einem unserer drei Zimmer. Durch die große Hitze der letzten Tage war es also sehr warm in der Wohnung.
Die Sauberkeit hätte noch besser sein können.
10 / 10
Toller Aufenthalt in Wien
Unser Gastgeber war super nett, sehr zuvorkommend unf hilfsbereit. Ein wirklich netter Kontakt. Die Kommunikation hat super funktioniert und wir haben Empfehlungen bekommen. Die Unterkunft selbst war auch sehr schön, gerne kommen wir wieder.
Super Lage, sehr ruhig, 20 min zu Fuß ins Zentrum. Parken vorm Haus ist möglich, wenn auch teuer, ein Parkhaus für 10€ pro 24h ist 7 min entfernt (Apcoa Parken, Währinger Gürtel).
Im Wesentlichen sehr gute Ausstattung, die Klimaanlage war jedoch nur ein Klimagerät und in einem unserer drei Zimmer. Durch die große Hitze der letzten Tage war es also sehr warm in der Wohnung.
Die Sauberkeit hätte noch besser sein können.
10 / 10Outstanding·Aug 2026
Unser Gastgeber war super nett, sehr zuvorkommend unf hilfsbereit. Ein wirklich netter Kontakt. Die Kommunikation hat super funktioniert und wir haben Empfehlungen bekommen. Die Unterkunft selbst war auch sehr schön, gerne kommen wir wieder.
7 / 10Good·Jun 2026
Dostupnosť
Prístup prenajímateľa
To že podlaha nebola ani len povysavana, že vraj upratovacia firma upratovala….
6 / 10Average·Jul 2026
Összességében kellemes tapasztalatunk volt a szállással, elsősorban a kiváló elhelyezkedése miatt. Csendes utcában található, Bécs egy népszerű, jól lakható részén, ahonnan minden könnyen elérhető. Elektromos autóval érkezőknek külön előny, hogy a közelben nagy számban találhatók töltőállomások.
A parkolás ugyan elsőre kissé bonyolult a különböző helyi szabályok miatt, de egy kis utánajárással megoldható. Ugyanakkor számunkra komoly kellemetlenséget okozott, hogy nagyobb méretű busszal érkeztünk. Előre megadtuk a jármű pontos méreteit, és kifejezetten rákérdeztünk, hogy be tudunk-e állni a parkolóba. A szállásadó ezt megerősítette, a valóságban azonban a busz nem fért be, ami felesleges plusz szervezést és nehézséget jelentett.
A lakás állapotával kapcsolatban vegyes benyomásaink voltak. Az az érzésünk támadt, hogy a lakást egyébként is lakják, amikor nincs vendég. Bár a személyes tárgyak nagyrészt el voltak pakolva, a fiókok és a konyhapult rendezetlenek voltak, morzsa a pulton és az asztalon.
Ezek apróságnak tűnhetnek, de összességében rontották a tisztaság és az igényesség érzetét, ezért úgy gondoljuk, hogy ezen a téren lenne még mit javítani.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Skyline Retreat in the Heart of Vienna!. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Skyline Retreat in the Heart of Vienna! pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Skyline Retreat in the Heart of Vienna!?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
Map of Vienna
Ratings and reviews
4.5 / 10
(13 Ratings)
100% verified reviews
9 / 10Outstanding·Aug 2026
Super Lage, sehr ruhig, 20 min zu Fuß ins Zentrum. Parken vorm Haus ist möglich, wenn auch teuer, ein Parkhaus für 10€ pro 24h ist 7 min entfernt (Apcoa Parken, Währinger Gürtel).
Im Wesentlichen sehr gute Ausstattung, die Klimaanlage war jedoch nur ein Klimagerät und in einem unserer drei Zimmer. Durch die große Hitze der letzten Tage war es also sehr warm in der Wohnung.
Die Sauberkeit hätte noch besser sein können.
10 / 10Outstanding·Aug 2026
Unser Gastgeber war super nett, sehr zuvorkommend unf hilfsbereit. Ein wirklich netter Kontakt. Die Kommunikation hat super funktioniert und wir haben Empfehlungen bekommen. Die Unterkunft selbst war auch sehr schön, gerne kommen wir wieder.
7 / 10Good·Jun 2026
Dostupnosť
Prístup prenajímateľa
To že podlaha nebola ani len povysavana, že vraj upratovacia firma upratovala….
6 / 10Average·Jul 2026
Összességében kellemes tapasztalatunk volt a szállással, elsősorban a kiváló elhelyezkedése miatt. Csendes utcában található, Bécs egy népszerű, jól lakható részén, ahonnan minden könnyen elérhető. Elektromos autóval érkezőknek külön előny, hogy a közelben nagy számban találhatók töltőállomások.
A parkolás ugyan elsőre kissé bonyolult a különböző helyi szabályok miatt, de egy kis utánajárással megoldható. Ugyanakkor számunkra komoly kellemetlenséget okozott, hogy nagyobb méretű busszal érkeztünk. Előre megadtuk a jármű pontos méreteit, és kifejezetten rákérdeztünk, hogy be tudunk-e állni a parkolóba. A szállásadó ezt megerősítette, a valóságban azonban a busz nem fért be, ami felesleges plusz szervezést és nehézséget jelentett.
A lakás állapotával kapcsolatban vegyes benyomásaink voltak. Az az érzésünk támadt, hogy a lakást egyébként is lakják, amikor nincs vendég. Bár a személyes tárgyak nagyrészt el voltak pakolva, a fiókok és a konyhapult rendezetlenek voltak, morzsa a pulton és az asztalon.
Ezek apróságnak tűnhetnek, de összességében rontották a tisztaság és az igényesség érzetét, ezért úgy gondoljuk, hogy ezen a téren lenne még mit javítani.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Vienna
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Skyline Retreat in the Heart of Vienna!. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Skyline Retreat in the Heart of Vienna! pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Skyline Retreat in the Heart of Vienna!?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
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