Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
6 / 10
Fabulous location, with everything you need but with no functioning lift, this really put a downer on our stay.
The location was amazing-right in the middle of Lisbon. Perfect for shops, restaurants, transport and the castle.
The lift was broken throughout our stay and the flights of stairs were super steep so dragging 2x20kg suitcases up and down 3 flights of them was not for the faint hearted. It is a really good job we’re a fairly fit family.
The property owner didn’t reply to any messages leading up to check in. So much so I’d started the process of trying to cancel via Booking.com as thought they’d taken my money and done a runner. They finally replied the day before check in. I confirmed our 3pm check in to find the apartment hadn’t even started to be cleaned at that point. After wandering around for a few hours to kill time. We finally got access at 6:30pm. I don’t think this is acceptable when we are told we could check in from 3pm.
Whilst clean, a few things could do with being fixed such as a shower curtain (or something similar) in the en-suite bathroom-not having this meant the floor was flooded every time. The en-suite shower and shelf were also hanging off the wall.
5 / 10
The apartment was good. However missing basic necessities like toilet paper, paper towels, body wash
The house was big for our family of 5.
Elevator broken. Not mentioned anywhere in the description.
8 / 10
beautiful clean and spacious apartment in a great location. wish we were able to stay longer!
the location was excellent, and the apartment was spacious, clean and nicely decorated
They were not particularly responsive when I had questions about how to check in, it took a while for them to reply and they did not provide check in instructions until I reached out and asked for them, which was slightly after the agreed upon check in time. While it all worked out, it added a little unnecessary stress.
1 / 10
Be very careful when leaving the deposit in cash
This was by far the worst experience I have ever had with a booking. It was absolutely unbelievable how bad it was.
I want to warn other travelers about my experience with this property.
At check-in, I was required to pay a cash security deposit, and I was clearly promised that it would be returned immediately after check-out, provided there was no damage to the apartment. I left the property in excellent condition, yet the deposit was never returned.
After my stay, the host stopped communicating properly. My phone calls went unanswered, and despite repeated promises that the refund had already been processed, no money was ever returned. I received excuse after excuse, but no actual refund.
I also contacted Booking.com support several times. Although the support team responded, the process was extremely slow, and I had to repeat the same story to multiple agents over several weeks while still waiting for a resolution.
My biggest piece of advice to future guests is this: Never leave a cash deposit at this property. Once you hand over cash, recovering it can become extremely difficult if the host decides not to return it. If a security deposit is required, insist on using a secure, traceable payment method that provides proof of the transaction and better protection.
The apartment itself was not the biggest issue. The real problem was the host's behavior, the lack of communication, and the failure to keep a clear promise regarding the return of my deposit. I hope no other traveler has to go through the same experience
Eine tolle Wohnung, sehr geschmackvoll eingerichtet und es fehlt an nichts. Ein sehr guter Kontakt zum Vermieter und eine tolle Lage runden den Aufenthalt ab. Jederzeit wieder. Vielen lieben herzlichen Dank 🩷
Es gab nichts, was mir nicht gefallen hat.🤩
10 / 10Outstanding·Aug 2026
Odalar çok geniş, Temiz, iki banyo ve tuvalet var, ev çok şık, mutfak harika tüm ekipmanlar fazlasıyla var. gerçekten şehrin kalbinde sahile çok yakın metro istasyonlarında tramvaylara çok yakın bir lokasyonda toplu taşıma kullanmanıza hiç gerek kalmaz, biz üçüncü katta kaldık muhteşemdi manzara harikaydı pencereler çok geniş, perde yok şikayetleri var ancak harika perde yerine geçen tahta panjur kapıları var pencerelerde bence perdeden daha güzel.
Biraz daha düşük fiyatlı olabilir :)
10 / 10Outstanding·Aug 2026
La clime partout! Le grand salon! La belle cuisine. Un wc par chambre!
Le train 🫡(eléctrico) qui passe dans la rue! 😅 ça bouscule le bâtiment 😆
5 / 10·Sep 2026
Muy amplio, buena ubicación, no hay ruidos
Uno de los aspectos que se chequeo a la hora de selección el apartamento fue que contará con elevadores para comodidad de subir y bajar las maletas e incluso para uso diario por la rutina de caminar del turista. Al llegar el elevador tenía meses de estar fuera de servicio y no fuimos notificadas de este detalle. Otro detalle fue que días antes a nuestra llegada nos aprobaron el check in de 11am a 12 md y cuando llegamos y nos comunicamos con Diogo nos indicó que el apartamento no estaba listo hasta las 3 pm, también nos dio la clave del candado para las llaves del edificio y el apartamento y tampoco estaban. Al tiempo de esperarlo porque nos indicó que ya llegaba, salieron unos huéspedes que apenas salían del apartamento en el cual nos íbamos a hospedar y nos dijeron que el llavín del edificio tenía un toque para abrir y que el elevador tenía meses de no servir. Lo cual se le preguntó a Diogo y lo negó. Efectivamente no podíamos abrir la puerta y fue con la ayuda del señor de la par de una tienda de souvenirs que se logró. El trato de este señor Diogo fue irrespetuoso y nos trato con mucha malacrianza, nos aseguró llegar y nunca lo hizo. Nosotros simplemente lo llamamos porque se recibió el correo donde nos indicaban que podíamos hacer el check in más temprano de 11am a 12 md y nos preocupó no contar con el elevador.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Madalena 75 by Luma. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Madalena 75 by Luma pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Madalena 75 by Luma?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Lisbon
Ratings and reviews
7.2 / 10
Good(33 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Eine tolle Wohnung, sehr geschmackvoll eingerichtet und es fehlt an nichts. Ein sehr guter Kontakt zum Vermieter und eine tolle Lage runden den Aufenthalt ab. Jederzeit wieder. Vielen lieben herzlichen Dank 🩷
Es gab nichts, was mir nicht gefallen hat.🤩
10 / 10Outstanding·Aug 2026
Odalar çok geniş, Temiz, iki banyo ve tuvalet var, ev çok şık, mutfak harika tüm ekipmanlar fazlasıyla var. gerçekten şehrin kalbinde sahile çok yakın metro istasyonlarında tramvaylara çok yakın bir lokasyonda toplu taşıma kullanmanıza hiç gerek kalmaz, biz üçüncü katta kaldık muhteşemdi manzara harikaydı pencereler çok geniş, perde yok şikayetleri var ancak harika perde yerine geçen tahta panjur kapıları var pencerelerde bence perdeden daha güzel.
Biraz daha düşük fiyatlı olabilir :)
10 / 10Outstanding·Aug 2026
La clime partout! Le grand salon! La belle cuisine. Un wc par chambre!
Le train 🫡(eléctrico) qui passe dans la rue! 😅 ça bouscule le bâtiment 😆
5 / 10·Sep 2026
Muy amplio, buena ubicación, no hay ruidos
Uno de los aspectos que se chequeo a la hora de selección el apartamento fue que contará con elevadores para comodidad de subir y bajar las maletas e incluso para uso diario por la rutina de caminar del turista. Al llegar el elevador tenía meses de estar fuera de servicio y no fuimos notificadas de este detalle. Otro detalle fue que días antes a nuestra llegada nos aprobaron el check in de 11am a 12 md y cuando llegamos y nos comunicamos con Diogo nos indicó que el apartamento no estaba listo hasta las 3 pm, también nos dio la clave del candado para las llaves del edificio y el apartamento y tampoco estaban. Al tiempo de esperarlo porque nos indicó que ya llegaba, salieron unos huéspedes que apenas salían del apartamento en el cual nos íbamos a hospedar y nos dijeron que el llavín del edificio tenía un toque para abrir y que el elevador tenía meses de no servir. Lo cual se le preguntó a Diogo y lo negó. Efectivamente no podíamos abrir la puerta y fue con la ayuda del señor de la par de una tienda de souvenirs que se logró. El trato de este señor Diogo fue irrespetuoso y nos trato con mucha malacrianza, nos aseguró llegar y nunca lo hizo. Nosotros simplemente lo llamamos porque se recibió el correo donde nos indicaban que podíamos hacer el check in más temprano de 11am a 12 md y nos preocupó no contar con el elevador.
$$$$
7.2Good
(33 Ratings)
"Very spacious, great location , beautifull furniture"
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Lisbon
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Madalena 75 by Luma. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Madalena 75 by Luma pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Madalena 75 by Luma?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
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