Details

Nearby landmark, Day, City view, Pool view, Swimming pool, sunbed

Star KLCC by Memorable Stay

8.6 / 10

Excellent(135 Ratings)

$$$$

Apartment in Federal Territory of Kuala Lumpur

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Location

city location on map

Reviews

10 / 10

very nice

good

nothing

1 / 10

ZERO RELIABILITY! ZERO RESPONSIBILITY! ZERO CUSTOMER SERVICE! ABSOLUTELY DISGRACEFUL! NEVER AGAIN!

I have NEVER experienced such terrible, irresponsible, and unprofessional service in my life! I booked this apartment on 1 September 2026 for 30 September to 7 October 2026. I contacted the owner through WhatsApp THREE TIMES, and each time they confirmed my reservation, including my midnight arrival. They specifically promised someone would meet us in the lobby for check-in. HOWEVER, WHEN WE ARRIVED AT MIDNIGHT, NOBODY SHOWED UP! We called repeatedly, sent WhatsApp messages, and received NO RESPONSE! Eventually, their phone became unreachable. WHAT KIND OF IRRESPONSIBLE AND DISRESPECTFUL SERVICE IS THIS?! We were left stranded in the lobby at midnight with our luggage, no accommodation, and nowhere to sleep! If you couldn't provide the apartment, WHY DIDN'T YOU INFORM US EARLIER? We could have arranged alternative accommodation before arriving in Kuala Lumpur! Instead, you confirmed everything THREE TIMES and then completely disappeared without any explanation or apology! This is absolutely unacceptable, disgraceful, and shows a complete lack of responsibility and basic respect for customers! WARNING TO ALL FUTURE GUESTS: Don't be fooled by the beautiful photos, great location, or KLCC views. None of that matters if the owner cannot be trusted to honour a confirmed booking! ZERO RELIABILITY! ZERO RESPONSIBILITY! ZERO CUSTOMER SERVICE! NEVER AGAIN! I WOULD GIVE ZERO STARS IF POSSIBLE! I would NEVER book this property again, and I strongly advise future guests to think very carefully before trusting this accommodation provider. Star KLCC by Memorable Stay – the name says "Memorable Stay," and unfortunately, it really was memorable, but for ALL THE WRONG REASONS! ABSOLUTELY DISGRACEFUL! NEVER AGAIN!

1 / 10

Very disappointing experience – left without accommodation on our arrival day.

Unfortunately, we were unable to stay at the property, so I cannot comment positively on the accommodation itself.

We were informed at the very last minute, on the day of our arrival, that our booked accommodation was unavailable due to a water leak. My wife and I were on our honeymoon and had just completed around 14 hours of travel. We arrived in Kuala Lumpur exhausted, sleep-deprived and very late, only to find ourselves without the accommodation we had booked. We then had to deal with the stress of finding another place to stay at the last minute in a city we had just arrived in. I understand that technical problems can happen, but in such a situation I expected the property to take responsibility and provide proper assistance or suitable alternative accommodation. It was an extremely stressful and disappointing start to our honeymoon.

8 / 10

Just amazing. Highly recommend for couple or family.

Location is near by to the towers

AC was not working properly in bedroom.

Photos

Nearby landmark, Day, City view, Pool view, Swimming pool, sunbed

Bed, Bedroom, towels

View (from property/room), Swimming pool

Living room, Seating area, Dining area

Communal lounge/ TV room, Communal lounge/ TV room, TV and multimedia, Evening entertainment

Kitchen or kitchenette, oven, washing machine, dryer

Shower, Toilet, Bathroom, Bath

Day, City view, Swimming pool, Swimming pool

Garden view, Swimming pool

Fitness centre/facilities

See all properties

Star KLCC by Memorable Stay

Top rated by guests

Nearby landmark, Day, City view, Pool view, Swimming pool, sunbed

Bed, Bedroom, towels

View (from property/room), Swimming pool

Living room, Seating area, Dining area

Communal lounge/ TV room, Communal lounge/ TV room, TV and multimedia, Evening entertainment

8.6Excellent

(135 Ratings)

"good"

Verified guest

Don't miss out! Price and availability may change

8.6 / 10

Excellent(135 Ratings)

Apartment in Federal Territory of Kuala Lumpur

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this apartment rental

Prime City Center Location

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Bar

Spa

Kitchen

Balcony/Terrace

WiFi/Internet

Shared living spaces

Garden

Sauna

Fireplace

Outdoor Cooking

Family friendly

Smoking allowed

Safe

Accessible by lift

Key access

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Federal Territory of Kuala Lumpur

city location on map

Ratings and reviews

8.6 / 10

Excellent(135 Ratings)

100% verified reviews

10 / 10Outstanding·Oct 2026

good

nothing

9 / 10Outstanding·Oct 2026

tout était top, la chambre les équipements, le confort, le personnel, l’emplacement rien à dire

8 / 10Excellent·Oct 2026

Proche des tours petronas

Incompréhension a l’arrivée nous avons mis une bonne 30min pour avoir les clefs de la chambre

5 / 10·Sep 2026

Chouette building mais rien de sensationnel...

Il y avait d’importants travaux à l’étage juste en dessous, avec beaucoup de nuisances sonores tout au long de la journée : perceuse, visseuse, etc. On entendait absolument tout, ce qui était vraiment dérangeant. De plus, lors de notre avant-dernier jour, nous avons subi une coupure d’eau de midi jusqu’à environ 21h. Entre le bruit des travaux et l’absence d’eau pendant plusieurs heures, cela a été particulièrement incommodant et a malheureusement impacté notre séjour.

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Star KLCC by Memorable Stay. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Star KLCC by Memorable Stay. Enjoy the water!

Is Star KLCC by Memorable Stay pet friendly?

Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Star KLCC by Memorable Stay?

We found 29 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.

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