Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
It's extremely bad and it has affected our mood for the vacation. I strongly recommend against staying here.
We were disappointed with our stay. The room was not clean on arrival, with dust and stained linens, and some promised amenities were missing or broken. Check-in was disorganized and the host was slow to respond to messages. Noise from neighboring units made it hard to sleep, and the location felt less safe than advertised. Overall the experience did not meet expectations and I would not recommend it in its current condition.
For a person from Southeast Asia, the air conditioner not working properly is a serious problem. Moreover, the house is located on the upper floor of a car repair shop, and the noise from the road is very loud, and it is far from the city center.
8 / 10
Spacious Property with Some Comfort Issues
What we liked about the BnB is that it has spacious rooms and plenty of bedrooms (5 rooms in total), making it very suitable for a large family.
Thank you for your hospitality during our stay at the BnB. However, we would like to formally highlight several issues that affected our comfort and overall experience:
• Cleanliness & pest concerns
On the first day of our arrival, we noticed a few small droppings in the master bedroom, which appeared to be lizard droppings. On the second day, after returning from our outing, we noticed another similar droppings on the bed. Although we initially did not think much of it, further inspection revealed the same type of droppings under the kitchen sink and on the wet kitchen counter. This raised concerns regarding hygiene and possible pest presence, which could pose potential health risks.
• Noise & wall insulation
On the third night, close to midnight, we clearly heard conversations coming from the neighbouring unit adjacent to the master bedroom. At first, we assumed it was our own family members, but it became clear that the noise was from next door. We could even identify what they were cooking, which indicates that the walls are very thin. This significantly affected our ability to rest comfortably.
• Air-conditioning issues
We also reported that two air-conditioning units in the hall were not functioning properly.
Although a technician was sent on the second day, the issue was not resolved, and the units remained faulty throughout our stay, causing ongoing discomfort.
We genuinely hope these matters will be properly addressed to prevent similar issues for future guests. We raise these concerns not as unnecessary complaints, but because they directly affected the quality of our stay.
What we liked about the BnB is that it has spacious rooms and plenty of bedrooms (5 rooms in total), making it very suitable for a large family.
Thank you for your hospitality during our stay at the BnB. However, we would like to formally highlight several issues that affected our comfort and overall experience:
• Cleanliness & pest concerns
On the first day of our arrival, we noticed a few small droppings in the master bedroom, which appeared to be lizard droppings. On the second day, after returning from our outing, we noticed another similar droppings on the bed. Although we initially did not think much of it, further inspection revealed the same type of droppings under the kitchen sink and on the wet kitchen counter. This raised concerns regarding hygiene and possible pest presence, which could pose potential health risks.
• Noise & wall insulation
On the third night, close to midnight, we clearly heard conversations coming from the neighbouring unit adjacent to the master bedroom. At first, we assumed it was our own family members, but it became clear that the noise was from next door. We could even identify what they were cooking, which indicates that the walls are very thin. This significantly affected our ability to rest comfortably.
• Air-conditioning issues
We also reported that two air-conditioning units in the hall were not functioning properly.
Although a technician was sent on the second day, the issue was not resolved, and the units remained faulty throughout our stay, causing ongoing discomfort.
We genuinely hope these matters will be properly addressed to prevent similar issues for future guests. We raise these concerns not as unnecessary complaints, but because they directly affected the quality of our stay.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Genesis Unique Comfy Loft - Spacious 4BR. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Genesis Unique Comfy Loft - Spacious 4BR pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Genesis Unique Comfy Loft - Spacious 4BR?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
"What we liked about the BnB is that it has spacious rooms and plenty of bedrooms (5 rooms in total), making it very suitable for a large family.
• Cleanliness & pest concerns
On the first day of our a..."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Contactless check-in/out
Cleaning products
Map of Kota Kinabalu
Ratings and reviews
6.3 / 10
Average(3 Ratings)
100% verified reviews
8 / 10Excellent·Jan 2026
What we liked about the BnB is that it has spacious rooms and plenty of bedrooms (5 rooms in total), making it very suitable for a large family.
Thank you for your hospitality during our stay at the BnB. However, we would like to formally highlight several issues that affected our comfort and overall experience:
• Cleanliness & pest concerns
On the first day of our arrival, we noticed a few small droppings in the master bedroom, which appeared to be lizard droppings. On the second day, after returning from our outing, we noticed another similar droppings on the bed. Although we initially did not think much of it, further inspection revealed the same type of droppings under the kitchen sink and on the wet kitchen counter. This raised concerns regarding hygiene and possible pest presence, which could pose potential health risks.
• Noise & wall insulation
On the third night, close to midnight, we clearly heard conversations coming from the neighbouring unit adjacent to the master bedroom. At first, we assumed it was our own family members, but it became clear that the noise was from next door. We could even identify what they were cooking, which indicates that the walls are very thin. This significantly affected our ability to rest comfortably.
• Air-conditioning issues
We also reported that two air-conditioning units in the hall were not functioning properly.
Although a technician was sent on the second day, the issue was not resolved, and the units remained faulty throughout our stay, causing ongoing discomfort.
We genuinely hope these matters will be properly addressed to prevent similar issues for future guests. We raise these concerns not as unnecessary complaints, but because they directly affected the quality of our stay.
$$$$
6.3Average
(3 Ratings)
"What we liked about the BnB is that it has spacious rooms and plenty of bedrooms (5 rooms in total), making it very suitable for a large family.
• Cleanliness & pest concerns
On the first day of our a..."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Kota Kinabalu
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Genesis Unique Comfy Loft - Spacious 4BR. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Genesis Unique Comfy Loft - Spacious 4BR pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Genesis Unique Comfy Loft - Spacious 4BR?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
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