Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
2 / 10
A disappointing stay due to leaking air conditioners, unresolved maintenance issues, and the host’s
Our stay was disappointing, mainly due to the poor condition of the air conditioning units and the host’s unacceptable attitude.
The air conditioning was a major issue throughout our stay. Two of the four air conditioning units were leaking water. We immediately informed the host, who assured us that he would send someone to fix the problem that same day. However, nobody ever showed up, and no action was taken to resolve the issue. As a result, we had no choice but to place buckets underneath both leaking units to collect the water. We also had to mop the floor ourselves to clean up the water that had leaked from the air conditioners. To make matters worse, on the day of our departure, a third air conditioning unit also started leaking. This means that three out of the four air conditioners had issues, which is completely unacceptable.
What made the experience even more unpleasant was the host’s attitude and the way he treated us. Instead of addressing the maintenance problems, he made several unfounded accusations against us. He claimed that we had spilled some liquid on a cushion, which we absolutely did not do. He also accused us of leaving chewing gum stuck to a cupboard, when it was actually a small piece of pancake batter.
We were extremely disappointed by these false accusations, particularly as the host used rude and offensive language when communicating with us. This was completely unprofessional and unnecessary.
Additionally, the Wi-Fi password provided was incorrect, and we had to contact the host again just to obtain the correct details.
Overall, the lack of maintenance, the failure to follow through on promises to repair the air conditioning, and especially the host’s disrespectful and accusatory behaviour made our stay very unpleasant. We expected basic facilities to be in working order and to be treated with respect, neither of which was the case.
8 / 10
It is really spacious and should look amazing, but has such a poor maintenance
Really perfect wealthy district. So clean and nice
The tap in the kitchen, leaking air conditioner, no coffee machine, extremely hot water in the tap. Dirty fans on the ceiling, no connection with the owner. No bed for kids, which we asked for.
6 / 10
Don’t bother, there are nicer places to stay in Black River.
We clearly did not stay in the unit we had booked. Our booking mentioned a pool, sea view, hot tub, coffee machine. None of which was available at our unit. The main television didn’t work and there were no streaming services available. There was very little in the way of cleaning products - a fifth of a container with dishwashing liquid (for our three day stay?), no dishwasher pods, no laundry liquid, only one container with hand soap in the bathrooms and no shower gels/shampoos. Missing picture on the main bedroom wall and dirty and damaged bed side lights with globe not working. Alerted contact person who promised to make good but never showed up. Contact person reckons the bath in main bedroom is the hot tub?
8 / 10
Bright flat in good location.
Spacious and bright flat. Looks like on pictures. Very comfortable beds. Safe compound.
Poor communication between host (realtor) and guest.
The flat is neglected. The blinds are loose in every room, kitchen extractor not working, light in one toilet not working. No dishwasher tabs, etc we were told several times someone would come and fix. No one ever showed up.
It would also be helpful to communicate the number of the guard of the compound.
Really perfect wealthy district. So clean and nice
The tap in the kitchen, leaking air conditioner, no coffee machine, extremely hot water in the tap. Dirty fans on the ceiling, no connection with the owner. No bed for kids, which we asked for.
8 / 10Excellent·Feb 2026
Spacious and bright flat. Looks like on pictures. Very comfortable beds. Safe compound.
Poor communication between host (realtor) and guest.
The flat is neglected. The blinds are loose in every room, kitchen extractor not working, light in one toilet not working. No dishwasher tabs, etc we were told several times someone would come and fix. No one ever showed up.
It would also be helpful to communicate the number of the guard of the compound.
8 / 10Excellent·Sep 2025
La gentillesse du personnel
6 / 10Average·Apr 2026
We clearly did not stay in the unit we had booked. Our booking mentioned a pool, sea view, hot tub, coffee machine. None of which was available at our unit. The main television didn’t work and there were no streaming services available. There was very little in the way of cleaning products - a fifth of a container with dishwashing liquid (for our three day stay?), no dishwasher pods, no laundry liquid, only one container with hand soap in the bathrooms and no shower gels/shampoos. Missing picture on the main bedroom wall and dirty and damaged bed side lights with globe not working. Alerted contact person who promised to make good but never showed up. Contact person reckons the bath in main bedroom is the hot tub?
Yes, parking is listed as an amenity at Luxury Suite La Balise Marina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Luxury Suite La Balise Marina. Enjoy the water!
Is Luxury Suite La Balise Marina pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Luxury Suite La Balise Marina?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Outdoor Cooking
Map of Rivière Noire District, Mauritius
Ratings and reviews
5.8 / 10
(12 Ratings)
100% verified reviews
8 / 10Excellent·Apr 2026
Really perfect wealthy district. So clean and nice
The tap in the kitchen, leaking air conditioner, no coffee machine, extremely hot water in the tap. Dirty fans on the ceiling, no connection with the owner. No bed for kids, which we asked for.
8 / 10Excellent·Feb 2026
Spacious and bright flat. Looks like on pictures. Very comfortable beds. Safe compound.
Poor communication between host (realtor) and guest.
The flat is neglected. The blinds are loose in every room, kitchen extractor not working, light in one toilet not working. No dishwasher tabs, etc we were told several times someone would come and fix. No one ever showed up.
It would also be helpful to communicate the number of the guard of the compound.
8 / 10Excellent·Sep 2025
La gentillesse du personnel
6 / 10Average·Apr 2026
We clearly did not stay in the unit we had booked. Our booking mentioned a pool, sea view, hot tub, coffee machine. None of which was available at our unit. The main television didn’t work and there were no streaming services available. There was very little in the way of cleaning products - a fifth of a container with dishwashing liquid (for our three day stay?), no dishwasher pods, no laundry liquid, only one container with hand soap in the bathrooms and no shower gels/shampoos. Missing picture on the main bedroom wall and dirty and damaged bed side lights with globe not working. Alerted contact person who promised to make good but never showed up. Contact person reckons the bath in main bedroom is the hot tub?
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Rivière Noire District, Mauritius
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Outdoor Cooking
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at Luxury Suite La Balise Marina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Luxury Suite La Balise Marina. Enjoy the water!
Is Luxury Suite La Balise Marina pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Luxury Suite La Balise Marina?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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