Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Location
Reviews
1 / 10
Truly bad experience.
/
Its really nasty, I would not recommend it.
1 / 10
The Worst place I've ever stay in
My stay was completely overshadowed by the serious events that took place. The situation escalated to the point where the emergency services, including both the police and fire brigade, had to be called for my safety and the safety of other guests. No guest should ever be placed in an environment where they feel unsafe or where emergency intervention becomes necessary due to failures in security and fire safety procedures.
What made the situation even more unacceptable was the complete lack of support from the owner/management throughout the incident. Despite multiple calls and messages asking for urgent assistance, there was no response, no reassurance, and no attempt to address the situation while it was unfolding. Being left without any communication or support during such a serious incident was both distressing and unprofessional.
Dear Manager Team,
I am writing to formally raise a serious complaint regarding my recent stay at your property. The standard of cleanliness, security, and safety I experienced was completely unacceptable.
Firstly, the condition of the bedding was extremely poor. The bedding did not appear properly cleaned and was not presented to an acceptable hygienic standard. This made the room uncomfortable and raised serious concerns about the overall cleanliness procedures at the property.
Secondly, and far more concerning, I experienced two separate incidents where other guests attempted to gain access to my room. Whether this was due to poor room management, incorrect room allocation, or inadequate security procedures, it created a distressing and unsafe environment during my stay, so much so I had to call the police. As a paying guest, I should be able to feel secure in my accommodation without fear of strangers attempting to enter my room.
In addition to this, I discovered that the main fire exit door was permanently locked. This is an extremely serious health and safety issue. In the event of an emergency or fire, this could have put guests at significant risk. A locked fire exit is completely unacceptable and potentially breaches fire safety regulations.
Overall, my experience was deeply disappointing and concerning. I expect this complaint to be taken seriously and investigated immediately. I would also appreciate a formal response outlining what actions will be taken regarding these issues, particularly the safety concerns raised.
I look forward to your urgent response.
8 / 10
Super Clean Studio with nice private bathroom - brilliant for the price with some minor flaws!
Very clean. Access to a kitchenette in the room and a shared kitchen (we went for studio option). Bathroom was super nice (pictured not shown on booking.com for the studio, but was very nice) and there was a good radiator as it was cold when we stayed. Shared kitchen with access to a microwave/oven/utensils. Really excellent for the price.
Only one towel for two people and no bathmat. The bed was not amazingly comfortable and the walls were thing, but decent for a short stay. Pans in kitchen need replacing as the teflon was chipping. otherwise it was a super nice place to stay and really great for the price.
8 / 10
Comfy room with great location
Wonderful location, 5-7 minutes from the train station, that has to be my favorite thing about this place. Very responsive staff, helped with any questions I had. The room was small but comfy and nice. Clean bathroom, amazing heating, comfortable bed and loved the TV. Had an overall good stay.
The area wouldn't be the safest, it was fine during my stay though. The kitchen is shared, mentioned in the description of the place, wasn't necessarily a problem but it really depends on your preferences. The walls are quite thin, pretty uncomfortable but it wasn't too bad.
Jedyny plus to dobra lokalizacja, blisko stacji kolejowej, z której bezproblemowo można dostać się do centrum Londynu
Brak ręczników w pokoju, okna nieszczelne, kiepsko się zamykały, ilość papieru toaletowego pozostawiała wiele do życzenia, czysto również za bardzo nie było. Na zdjęciach pokój wyglądał zupełnie inaczej niż w rzeczywistości otrzymaliśmy, podejrzewam, że dostaliśmy inny pokój niż rezerwowaliśmy.
8 / 10Excellent·Dec 2025
Very clean. Access to a kitchenette in the room and a shared kitchen (we went for studio option). Bathroom was super nice (pictured not shown on booking.com for the studio, but was very nice) and there was a good radiator as it was cold when we stayed. Shared kitchen with access to a microwave/oven/utensils. Really excellent for the price.
Only one towel for two people and no bathmat. The bed was not amazingly comfortable and the walls were thing, but decent for a short stay. Pans in kitchen need replacing as the teflon was chipping. otherwise it was a super nice place to stay and really great for the price.
8 / 10Excellent·Nov 2025
Wonderful location, 5-7 minutes from the train station, that has to be my favorite thing about this place. Very responsive staff, helped with any questions I had. The room was small but comfy and nice. Clean bathroom, amazing heating, comfortable bed and loved the TV. Had an overall good stay.
The area wouldn't be the safest, it was fine during my stay though. The kitchen is shared, mentioned in the description of the place, wasn't necessarily a problem but it really depends on your preferences. The walls are quite thin, pretty uncomfortable but it wasn't too bad.
"Very clean. Access to a kitchenette in the room and a shared kitchen (we went for studio option). Bathroom was super nice (pictured not shown on booking.com for the studio, but was very nice) and ther..."
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
Map of Croydon
Ratings and reviews
7.2 / 10
Good(19 Ratings)
100% verified reviews
7 / 10Good·Sep 2026
Jedyny plus to dobra lokalizacja, blisko stacji kolejowej, z której bezproblemowo można dostać się do centrum Londynu
Brak ręczników w pokoju, okna nieszczelne, kiepsko się zamykały, ilość papieru toaletowego pozostawiała wiele do życzenia, czysto również za bardzo nie było. Na zdjęciach pokój wyglądał zupełnie inaczej niż w rzeczywistości otrzymaliśmy, podejrzewam, że dostaliśmy inny pokój niż rezerwowaliśmy.
8 / 10Excellent·Dec 2025
Very clean. Access to a kitchenette in the room and a shared kitchen (we went for studio option). Bathroom was super nice (pictured not shown on booking.com for the studio, but was very nice) and there was a good radiator as it was cold when we stayed. Shared kitchen with access to a microwave/oven/utensils. Really excellent for the price.
Only one towel for two people and no bathmat. The bed was not amazingly comfortable and the walls were thing, but decent for a short stay. Pans in kitchen need replacing as the teflon was chipping. otherwise it was a super nice place to stay and really great for the price.
8 / 10Excellent·Nov 2025
Wonderful location, 5-7 minutes from the train station, that has to be my favorite thing about this place. Very responsive staff, helped with any questions I had. The room was small but comfy and nice. Clean bathroom, amazing heating, comfortable bed and loved the TV. Had an overall good stay.
The area wouldn't be the safest, it was fine during my stay though. The kitchen is shared, mentioned in the description of the place, wasn't necessarily a problem but it really depends on your preferences. The walls are quite thin, pretty uncomfortable but it wasn't too bad.
$$$$
7.2Good
(19 Ratings)
"Very clean. Access to a kitchenette in the room and a shared kitchen (we went for studio option). Bathroom was super nice (pictured not shown on booking.com for the studio, but was very nice) and ther..."
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