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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
3 / 10
The cleanliness of the apartment and the service need a lot of improvement.
The location of the apartment is a bit far from the old city, but we liked the clean and quiet neighborhood.
We entered the apartment and there was a strong smell of urine and feces in the toilet (photo attached). We called to ask them to come clean but they told us that the smell was from the ammonia in the cleaning products. I have never received such a stupid answer. We had no choice, so we cleaned the toilet and shower (photo attached). The shower faucet is hard to open, one of the door locks is broken.
1 / 10
bad experience
The appartament is outside the city after the river. Downtown is reachable in 25 minutes walking distance
The appartament looked good. During the night was terrible hot without the possibility to control the temperature. When we got in we had an issue with the keys, essentially the mechanism was not working properly since the beginning and we had issue to open the door, when we locked it the key was not rotating and we had to call the service. A technician came promising to come back in 20 minutes, never came back. They solved the issue the day after and we had to leave the door opened all the night. When we came back we found also a surprise that the company owning the appartament recharged us 60€ for a part of the window broken. Considering we slept all the night with the door opened, we also had not the possibility to have the room darker because the tend on the window (the left door) had not the tend (already broken), there was only one piece of the window curtain, essentially an aluminum or PVC rod leaning against it as the curtain and its mechanism were not there. It's a pity because we enjoyed a lot Poland, Polish people, tradition and food. Everything was fine except this bad experience. I am very disappointed for this.
10 / 10
Everything is good.
Clean, comfortable, convenient
None
8 / 10
Good location for a 1-2 day stay in Krakow.
Location, parking garage, comfy bed.
Exposed large windows to the passage, nearby kinder play area - lack of quiet and privacy. Shower floor is not angled correctly, water comes out. The door lock is incredibly hard to open. We were not given the codes for the door out of the parking garage - you can have yourself locked :)
Plusuri:
- spațiul destul de mare, generos, terasa foarte mare, amplasare bună, relativ aproape de centru, aproximativ 15 minute de mers pe jos.
-loc de parcare subteran, dar doar pentru turisme/SUV, nu mai mult de 2 metri înălțime.
Încă de dinainte de a ajunge la locație, când eram pe drum, în jurul orei 16 am primit mesaj de la agenția care gestionează acest apartament că încă nu este gata curățenia și că nu ne putem caza mai devreme de ora 17.00. Era să produc un accident deoarece am citit acest mesaj în timp ce eram la volan și mi-a distras atenția. Prima bilă neagră.
Prima impresie când am intrat: mirosul puternic de prăjeală/mâncare gătită, probabil de la foștii locatari.
Am ieșit pe terasă, mobilierul arată jalnic, scaunele sunt rupte, pernele sunt murdare.
În bucătăria comună cu zona unde este amplasată și canapeaua extensibilă (în living) miros puternic de mâncare gătită, cel mai probabil de la filtrele de la hotă, care necesită curățare/înlocuire.
În dormitor, tapetul de deasupra patului este crăpat, becul de la lampa de la pat, de pe partea dinspre geam lipsea (oare este scump de pus un bec și un odorizant de cameră care să absoarbă mirosurile??)
Tot în dormitor, ruloul de la unul din geamuri lipsea complet.
Baia mare, bine amenajată, dar ușa din stânga, unde este mașina de spălat rufe nu se închidea, fiind afectate balamalele.
În bucătărie există 2 aparate de cafea, dar nicio capsulă de cafea. Oare era greu să pună 2-3 capsule de cafea?
În zona de luat masa, peretele era afectat de spătarele de la scaune, nu este vina agenției, dar se pot găsi soluții pentru a preveni astfel de daune - montare peretar.
Per total, curățenia lasă de dorit, mult praf pe ramele de la geamuri, pânze de păianjen la colțul din stânga jos al ușii de la balcon.
Recomand înlocuirea firmei de curățenie sau verificarea modului în care se realizează această operațiune. Curățenia este superficială.
De asemenea am fost bombardat cu mesaje kilometrice la agenție, iar pe ușa de la intrare este o listă lungă cu sumele de bani percepute extra pentru diverse activități/daune. De exemplu: dacă sunați agenția fără un motiv solid, sunteți taxați cu 150 PLN.
8 / 10Excellent·Jun 2025
Location, parking garage, comfy bed.
Exposed large windows to the passage, nearby kinder play area - lack of quiet and privacy. Shower floor is not angled correctly, water comes out. The door lock is incredibly hard to open. We were not given the codes for the door out of the parking garage - you can have yourself locked :)
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartament 3d Wilga by Noclegi Renters. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartament 3d Wilga by Noclegi Renters pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartament 3d Wilga by Noclegi Renters?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Cleaning products
Map of Krakow
Ratings and reviews
7.7 / 10
Good(17 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2025
Clean, comfortable, convenient
None
7 / 10Good·Aug 2025
Plusuri:
- spațiul destul de mare, generos, terasa foarte mare, amplasare bună, relativ aproape de centru, aproximativ 15 minute de mers pe jos.
-loc de parcare subteran, dar doar pentru turisme/SUV, nu mai mult de 2 metri înălțime.
Încă de dinainte de a ajunge la locație, când eram pe drum, în jurul orei 16 am primit mesaj de la agenția care gestionează acest apartament că încă nu este gata curățenia și că nu ne putem caza mai devreme de ora 17.00. Era să produc un accident deoarece am citit acest mesaj în timp ce eram la volan și mi-a distras atenția. Prima bilă neagră.
Prima impresie când am intrat: mirosul puternic de prăjeală/mâncare gătită, probabil de la foștii locatari.
Am ieșit pe terasă, mobilierul arată jalnic, scaunele sunt rupte, pernele sunt murdare.
În bucătăria comună cu zona unde este amplasată și canapeaua extensibilă (în living) miros puternic de mâncare gătită, cel mai probabil de la filtrele de la hotă, care necesită curățare/înlocuire.
În dormitor, tapetul de deasupra patului este crăpat, becul de la lampa de la pat, de pe partea dinspre geam lipsea (oare este scump de pus un bec și un odorizant de cameră care să absoarbă mirosurile??)
Tot în dormitor, ruloul de la unul din geamuri lipsea complet.
Baia mare, bine amenajată, dar ușa din stânga, unde este mașina de spălat rufe nu se închidea, fiind afectate balamalele.
În bucătărie există 2 aparate de cafea, dar nicio capsulă de cafea. Oare era greu să pună 2-3 capsule de cafea?
În zona de luat masa, peretele era afectat de spătarele de la scaune, nu este vina agenției, dar se pot găsi soluții pentru a preveni astfel de daune - montare peretar.
Per total, curățenia lasă de dorit, mult praf pe ramele de la geamuri, pânze de păianjen la colțul din stânga jos al ușii de la balcon.
Recomand înlocuirea firmei de curățenie sau verificarea modului în care se realizează această operațiune. Curățenia este superficială.
De asemenea am fost bombardat cu mesaje kilometrice la agenție, iar pe ușa de la intrare este o listă lungă cu sumele de bani percepute extra pentru diverse activități/daune. De exemplu: dacă sunați agenția fără un motiv solid, sunteți taxați cu 150 PLN.
8 / 10Excellent·Jun 2025
Location, parking garage, comfy bed.
Exposed large windows to the passage, nearby kinder play area - lack of quiet and privacy. Shower floor is not angled correctly, water comes out. The door lock is incredibly hard to open. We were not given the codes for the door out of the parking garage - you can have yourself locked :)
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Krakow
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartament 3d Wilga by Noclegi Renters. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartament 3d Wilga by Noclegi Renters pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartament 3d Wilga by Noclegi Renters?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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