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Reviews
1 / 10
Stay away from this property!
The apartment had a working washing machine and fridge. Basic stocked kitchen with working stove, plates, cups and bowls.
The entry / common area had a really bad, putrid smell and hit us in the face as soon as we enter or exit our apartment.
The A/C in the living room did not work. On our first day, Florence was a 100 F and and the inside temperature was 88 F . The bedroom A/C somewhat worked but it was no better. We stayed 3 nights in sweltering heat. The host would not do anything about it. The pedestal fan that was there did not generate enough air to cool the room.
The pots and pans in the kitchen were very scratched up and in poor condition. The kitchen did not have any dish soap or scrub. We bought and left behind dish soap and scrub at the apartment. The curtains had a bad smell and seems like they were not washed or cleaned. There were cockroaches in the apartment and we killed it and I have photo as proof. Then, there were also ants that followed after the dead cockroach in the apartment.
Our apartment was keyed or opened without authorization. We locked the door before leaving and we came back to find it open in the evening. I am not sure if someone picked the lock but the host claimed that no one would enter the apartment without seeking prior authorization so we have to assume someone entered the apartment that was not authorized to be there. When we asked them to check the security camera they did not respond. Luckily, no valuable items were missing.
Please BEWARE! This apartment is NOT worth wasting your money or your vacation on! Save yourself the headache of staying here and find a better place in Florence.
1 / 10
bad check-in process, mold in the bedroom, unfriendly staff, misleading info
Very bad check-in service, nowhere they wrote about a late check-in fee, but only after we told them we are arriving late they said we would have to pay an additional 20 eur and that check-in will be in-person and if we dont want to pay we could come in earlier, (not the nicest way to speak to guests i think) we thought someone was going to arrive to drop the keys however we then found out it was just self check in and we were supposed to pick up the keys from a box. on top of all this the bedroom had mold. when we contacted them about our dissapointment they said they were sorry their efforts were not appreciated, there was no effort whatsoever than calling us at 10 pm to check if we had arrived to the apartment
8 / 10
Spacious 1BR in great location. Could use some refreshing, but would rent again
The apartment is one of four that overlooks the piazza of the flea market (delle Pulci) a weird address that the taxi company did not consider a residence but nonetheless in the highly desirable Sant’Ambrogio neighborhood. Though I ate my meals in, there are several restaurants that line the piazza, and the rental agency provides a list of good dining options around town. (I second their tip to eat at Il Guscio).
I travel to Florence 1-2 times per year and always stay in this neighborhood or the one just on the other side of the viale to the east (via Gioberti area). Close by the National Library, State Archives, and Santa Croce.
Good hot water and water pressure. Clean washing machine. The apartment, extraordinary for Florence, was quite warm ad dry so towels and laundry dry quickly unlike other places that can hold humidity and damp. The ironing board is one of those small portable ones (though the legs don’t really want to stand it up.) AC works well and windows have screens (also a rarity in Florence)
I have rented countless apartments in Florence for over 30 years. Most I would never return to. Apartment Raffaello is among the few I would rent again. See below for the reasons why I did not give them a perfect rating.
Note: the apartment is up 1.5 flights of stairs with two landings. About 20 steps. There is also a step in the apartment, so if you have mobility issues, beware. Also, though there is a pop out bed that can be unfolded for additional guests, it opens to be right by the dining table and seems to me it would be crowded with more than 2 people who share the bed in the bedroom.
Because the apartment overlooks a busy piazza, there is some noise. But, it is a low murmur of activity rather than loud, and I had no trouble falling asleep. If you are sensitive to the sounds of urban life, you may want to find something that overlooks an interior courtyard. Though there were others staying in the building, I could not hear them at all.
The apartment was surface clean, but the skid marks on the wooden floor (likely from moving furniture), black marks on the walls, slow drain (about an inch of water stands in the stall while it is in use), and a thick layer of dust on the grate of the bathroom ceiling fan/vent suggests it hasn’t had a deep clean in quite a while. The floor was swept clean, but it needs a good mopping. Oddly, there was no broom/dustpan for me to clean up after myself.
The kitchen, as in the photo, has two burners but they are too close to each other to use the large pit and large skillet provided. So I used the small one. The cooking utensils are plastic and not strong enough to stir something thick/heavy. Also, there is no light under the cabinets or directly over the cooking area, and so it is dark on the counter. I found an extra lamp in the closet and put it on top of the cabinet which helped, but was still hard to see what I was preparing.
Nevertheless, I was able to make a pretty good spaghetti carbonara, but definitely check the stock before you choose your recipes and head to the market. I plan to give them a list of minor things to repair (low water flush option on toilet and loose toilet roll holder) and stock in the apartment for the next guest (dish soap, sponges, broom/dustbin, extra garbage bags, a few more kitchen utensils). If they take my advice, I would definitely stay again and give 10s. If my usual apartment is booked the next time I came, I would stay here and likely give the score I did here if these improvements are not made.
The bed was a little soft to my liking and sagged a little towards the center. But I slept pretty well.
7 / 10
Divertida pero con bichos
Cama grande y la zona tranquila
Las cucarachas , hormigas y no está próximo al centro
Las cucarachas , hormigas y no está próximo al centro
7 / 10Good·Jul 2026
Lo único bueno es la ubicación, cerca de restaurantes, supermercados, y a 1 km de zonas de interés en Florencia
Cómo es una empresa, la que maneja este, Depto se tardaron más de 24 horas en proporcionarme la clave del Internet, me quejé de que no había líquido para lavar trastes ni esponjas para lavar los trastes quedaron en llevármelos y nunca los llevaron, además que ni siquiera había servilletas o papel de cocina. Los platos y vasos estaban sucios y con la tarifa que cobran de Limpieza es una burla que ni siquiera sean para revisar la vajilla, además el barandal para subir al primer piso está flojo y es un peligro si puedo decir que es uno de los peores disque me he quedado
10 / 10Outstanding·Jun 2026
Ottima posizione e rapporto qualità prezzo. Deposito per bagagli disponibile.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Sant'Ambrogio Apartments - Raffaello. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Sant'Ambrogio Apartments - Raffaello pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sant'Ambrogio Apartments - Raffaello?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
"The apartment is one of four that overlooks the piazza of the flea market (delle Pulci) a weird address that the taxi company did not consider a residence but nonetheless in the highly desirable Sant’..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Key access
Key card access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Florence
Ratings and reviews
6.2 / 10
Average(33 Ratings)
100% verified reviews
7 / 10Good·Aug 2026
Cama grande y la zona tranquila
Las cucarachas , hormigas y no está próximo al centro
7 / 10Good·Jul 2026
Lo único bueno es la ubicación, cerca de restaurantes, supermercados, y a 1 km de zonas de interés en Florencia
Cómo es una empresa, la que maneja este, Depto se tardaron más de 24 horas en proporcionarme la clave del Internet, me quejé de que no había líquido para lavar trastes ni esponjas para lavar los trastes quedaron en llevármelos y nunca los llevaron, además que ni siquiera había servilletas o papel de cocina. Los platos y vasos estaban sucios y con la tarifa que cobran de Limpieza es una burla que ni siquiera sean para revisar la vajilla, además el barandal para subir al primer piso está flojo y es un peligro si puedo decir que es uno de los peores disque me he quedado
10 / 10Outstanding·Jun 2026
Ottima posizione e rapporto qualità prezzo. Deposito per bagagli disponibile.
Nulla
5 / 10·Jul 2026
Lage sehr gut.
Betten mangelhaft.
$$$$
6.2Average
(33 Ratings)
"The apartment is one of four that overlooks the piazza of the flea market (delle Pulci) a weird address that the taxi company did not consider a residence but nonetheless in the highly desirable Sant’..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Florence
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Key access
Key card access
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Sant'Ambrogio Apartments - Raffaello. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Sant'Ambrogio Apartments - Raffaello pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sant'Ambrogio Apartments - Raffaello?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
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