Hotel in Hakuba
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Ski in/Ski out
Laundry services
Safe
Fire alarm
Fire extinguisher
Map of Hakuba
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
室内の雰囲気が清潔で綺麗だった。
お風呂を沸かすのが少し難しかった。
8 / 10Excellent·May 2026
事前にお宿から連絡が有り大きなお部屋に変更してくれました
快適な時間を過ごす事が出来ました
塩の道祭りの駐車場からも近く２歳の孫も喜んでいました
シェードの奥の窓枠のお掃除がイマイチでした～
10 / 10Outstanding·Apr 2026
The room is quite spacious, and the design is very modern and urban. It is well divided into a living room, kitchen, dining area, and bedroom.
It is a fully self-check-in property, but the staff provided clear guidance and all necessary details via the Booking.com chat. There is also a small platform accessible from the balcony, where we stayed to stargaze at night, IT WAS AWESOMEEEE!
The location is close to the cable car area, but the surroundings have limited food stalls and convenience stores.
Its abit dusty on the bedside table, the rest was good!
5 / 10·Dec 2025
The location is excellent for skiing at Tsugaike. Everything is very close and generally convenient. The rooms are large, with spacious layouts and plenty of space, which is comfortable for a family stay. The apartment is equipped with the necessary appliances and facilities.
Unfortunately, the room was extremely cold. We arrived in the evening with our children, and the indoor temperature was almost the same as outside — around +3°C. We had to stay fully dressed for a long time and spent more than a full day trying to warm up the room. Even after that, the floors remained icy cold.
There were no bathroom mats in the bathrooms, making it very uncomfortable to stand on the cold floor. The sinks and some dishes were dirty upon arrival, and there were hair strands left by previous guests.
We were not provided with towels, and late at night we had to search for towels ourselves in order to wash ourselves and our children. We contacted the property via Booking, but unfortunately received no response.
The entrance area was quite dirty. Although guests are asked to remove their shoes, doing so meant standing on a cold, wet, and dirty floor, which was very unpleasant and uncomfortable.
Overall, while the rooms are spacious and well-equipped, some very basic things were missing. For example, there is a projector, but only one roll of toilet paper. There is full household equipment, but no bathroom mats and no heated floors.
I still do not understand why the room was so cold and why it was not prepared for our arrival, especially considering that we informed the property in advance that we would be staying with small children. The cold temperature significantly affected our experience and made the stay very uncomfortable.
$$$$
Top rated by guests
8.5Excellent
(64 Ratings)
"The room is quite spacious, and the design is very modern and urban. It is well divided into a living room, kitchen, dining area, and bedroom.
It is a fully self-check-in property, but the staff pr..."
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