Details

Living room

Porta do Mar Deluxe Serviced Apartments

6.6 / 10

Average(9 Ratings)

$$$$

Apartment in Lisbon

4 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

Location

city location on map

Reviews

5 / 10

Great place to see in old Lisbon. Right down town, but in a quiet section. Walk out the front door to a pedestrian only street with lots of eating options. The room was large and clean. The beds are firm, but comfortable. I was nervous with the check-in being remote, but it was perfect. I received an email the day before and every door is electronic (which is very handy). 3 minutes to one Metro station and 10 to the Train station. Couldn't be better placed!

4 / 10

The property is centrally located and modern. However, the whole experience was completely ruined by their bait and switch check in procedure. The Expedia special instructions say there is no front desk and you have to be there "to meet the host" between 4 and 9. I prepaid my reservation in full and my receipt clearly shows the only thing to be collected is the city tax. We arrived at 6:30 and could not get in to the building. Another guest let us in to the foyer where I emailed,texted, and called the contact number asking if we could check in. Finally, after calling Expedia we were sent a text message from the property saying we had to download the WeChat app and pay another several hundred as a "security'. Expedia does say there is a security hold/deposit but it is supposed to be refundable. At normal hotels you give them your card and passport and they put a hold on it. So okay, but I don't use WeChat and I'm literally stranded until I figure out how to electronically transfer this "security" No one even answers the phone number contact. So after an hour in the foyer and having to call Expedia I finally get an email with a link to transfer funds. Shady. But I do it. Then they want 'proof' so I screen shot the new charge to my credit card. Finally, we get a email with an electronic door code. None of this information was in our check in instructions. To top it all off we checked out three days ago and they are refusing to refund the shady second charge! Absolute nightmare.

4 / 10

The property is centrally located and modern. However, the whole experience was completely ruined by their bait and switch check in procedure. The Expedia special instructions say there is no front desk and you have to be there "to meet the host" between 4 and 9. I prepaid my reservation in full and my receipt clearly shows the only thing to be collected is the city tax. We arrived at 6:30 and could not get in to the building. Another guest let us in to the foyer where I emailed,texted, and called the contact number asking if we could check in. Finally, after calling Expedia we were sent a text message from the property saying we had to download the WeChat app and pay another several hundred as a "security'. Expedia does say there is a security hold/deposit but it is supposed to be refundable. At normal hotels you give them your card and passport and they put a hold on it. So okay, but I don't use WeChat and I'm literally stranded until I figure out how to electronically transfer this "security" No one even answers the phone number contact. So after an hour in the foyer and having to call Expedia I finally get an email with a link to transfer funds. Shady. But I do it. Then they want 'proof' so I screen shot the new charge to my credit card. Finally, we get a email with an electronic door code. None of this information was in our check in instructions. To top it all off we checked out three days ago and they are refusing to refund the shady second charge! Absolute nightmare.

6 / 10

Both the plusses and the minuses were strong. Plusses: it was very large, it was light, it was new/renovated/modern. It was near restaurants and entertainments and the river. Minuses: There were gnats, it was cold, communication was difficult, broken items lent an uncared-for atmosphere.

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Porta do Mar Deluxe Serviced Apartments

Living room

Bathroom

Bathroom

Bathroom

Bathroom

6.6Average

(9 Ratings)

"The location was perfect and the management company was extremely responsive and helpful. The apartment was functional and well supplied. The bed much too firm for my comfort but others might like tha..."

Terri

Don't miss out! Price and availability may change

6.6 / 10

Average(9 Ratings)

Apartment in Lisbon

4 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as free WiFi and a flat-screen TV. Other amenities include towels, an electric kettle, kitchenware and utensils, and a toaster.

Amenities

Non-smoking

No pets allowed

Map of Lisbon

city location on map

Ratings and reviews

6.6 / 10

Average(9 Ratings)

8 / 10Excellent·May 2022

The location was perfect and the management company was extremely responsive and helpful. The apartment was functional and well supplied. The bed much too firm for my comfort but others might like that. Overall I was happy and would stay there again.

8 / 10Excellent·May 2022

The location was perfect and the management company was extremely responsive and helpful. The apartment was functional and well supplied. The bed much too firm for my comfort but others might like that. Overall I was happy and would stay there again.

5 / 10·Feb 2024

Great place to see in old Lisbon. Right down town, but in a quiet section. Walk out the front door to a pedestrian only street with lots of eating options. The room was large and clean. The beds are firm, but comfortable. I was nervous with the check-in being remote, but it was perfect. I received an email the day before and every door is electronic (which is very handy). 3 minutes to one Metro station and 10 to the Train station. Couldn't be better placed!

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Porta do Mar Deluxe Serviced Apartments. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Porta do Mar Deluxe Serviced Apartments pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Porta do Mar Deluxe Serviced Apartments?

We found 2 amenities for this rental. This includes non-smoking, and no pets allowed.

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