Paradisus Cancún – All Inclusive

Everything was wonderful. From the food to the staff to the amenities. A great place to wind down and relax.

Pros: I vacationed with my kids(22,11 & 4)this past week. Fernanda was our family concierge. She single-handedly made our trip! She was hospitable, courteous, and on top of everything!! She was warm and friendly and we got a great experience due to all of her suggestions. The Blueagave Tequileria was a great lunch and way to start our vacation, Atilano was a great server! He was hospitable and offered help and suggestions. Perfect accommodations for my kids and I. Gypsy from Kidsdom was a vibe!! The foam party was a blast for me and my 4 year old Edgar at Capella was extremely hospitable The branzino was delicious and he kept the Chardonnay flowing. Our final dinner was definitely a great one!! Cons: I found that my family sort of stuck out like a sore thumb in certain places. In the Gastro Hall I saw several tables get serviced or offered something surrounding me, but I was not. Also at the pool kids were offered popsicles, but my kids were not. I'm not sure if it was a language barrier or not but that selective tension was definitely noticed and if anything were to deter me from coming back it would be that. Everyone that was helpful warm and hospitable went above and beyond; it was just those few bad apples in a bunch. I hope the next beautifully bronzed family that comes does not feel that slight tension that I felt. Despite all this, it is a phenomenal resort, the amenities were endless, the aesthetic was fantastic, and it definitely was an experience!!

Location, amenities plus facilities outstanding. It’s a 5 ⭐️ Hotel.

Can’t put into words how amazing the staff were! Awesome place to relax and enjoy some personal time. Definitely would recommend it to any of my friends.