Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Onveilig. Unsafe.
When we arrived at 11pm with the car, it was very dark and decided to leave our lugagge in the car, because we didn’t know wht to expect. The main entrance was closed and there was no one in the building. According to the description we only needed to find the keys by the door. But they didn’t told us that we needed to walk to the backyard, which was beside a busy carroad. It was very dark and the cars couldn’t see us, unless we put a light on, which was dangerous. When we found the door of the backyard, which wasn’t decribed in the mail, there were two lockers, which included the keys to the room we had. One was easily opened, as we saw it was the wrong key. We opened the other locker and grab our keys of the room. The door of the door of the backyard was already opened. The backyard was dark, no people and everything was quiet. I could just open the door of the backyard from the roadside. Everybody could go inside like this. It is that we were with two women, otherwise i wouldn’t take the chance to go inside and look for the room, because this was really dangerous for women. If i was alone as woman I wouldn’t dare to do it.
The moment we stepped inside for two steps, suddenly a light turned on for a small moment and saw a garden in the backyard and two housetrees.
We walked on the stairs towards the treehouse and at the end the way was closed with a cord, which gave us the impression we couldn’t walk through and which wasn’t described in the manual to open. We opened the cord and went to see the room. We could open the door with the keys and we were entered the room. It was a very small room, like a studio. The idea that someone just can walk easily through the backdoor without being seen. We turned on the airconditioning, because it was warm in the treehouse. The airconditioning wasn’t working that well, because it was still warm after turning it on.
10 / 10
Great stay, great location and great facilities. The swimming pool was great and the parking was easy.
The facilities were modern and clean.
Nothing
1 / 10
Misleading listing, disappointing accommodation, and poor customer service.
Nothing. When I made my booking, I was shown a different set of images to those that later appeared on the listing. When I arrived, I discovered I had been placed in the treehouse accommodation, which was the type of room I had specifically been trying to avoid based on the listing. I left the property the same day because it did not meet the expectations created when I booked.
The listing I booked and the accommodation I arrived at felt like two completely different properties. The images that appear on the listing now are very different from those I saw when I made my booking. What I found was a much smaller property with barely enough room to move around the bedroom and a tiny shower room, nothing like the impression I had been given.
I contacted Booking.com immediately, but despite explaining my concerns, I was offered no refund, not even a partial one. Instead, I was encouraged to pay more for alternative accommodation. I had completely lost confidence in both the property and the way my complaint was handled, so I declined and booked elsewhere at my own expense.
I moved to Inea Sole Boutique Hotel, where the difference in quality, professionalism and customer service was night and day. Based on my experience, I cannot recommend this property and would strongly advise future guests to look very carefully at the listing before booking.
10 / 10
Will definitely visit again! Amazing stay. Great location, host and environment.
Villa dotata di tutti i comfort. La struttura è moderna e si trova a circa 20 minuti di auto dal centro di Chania
Nulla
7 / 10Good·Aug 2026
Struttura caratteristica e carina
Il bagno si allaga facilmente dopo una doccia di 3 minuti
10 / 10Outstanding·Aug 2026
La propiedad es preciosa, con una distribución ideal para ubicar entre 3 y 6 personas cómodamente, y preservando la privacidad.
La piscina es lo suficientemente amplia para poder nadar, y la terraza alrededor ofrece tanto sol como sombra para quien lo desee.
El piso superior donde se encuentra tanto el jacuzzi como la cama Balinesa no pudimos disfrutarlo, por falta de tiempo, pero es un espacio precioso y muy bien aprovechado
5 / 10·Jul 2026
La dream suite est une cabane avec très petite chambre et salle d'eau de la taille d'un toilette et le lieu est très bruyant car au bord d'une rue très passante. De plus, quand j'ai retenu la chambre sur Booking, il est note sur la réservation que nous avons accès à 2 piscines . En fait , non, on a accès à un jaccuzi uniquement. Cette chambre est chère pour ce que c'est. Nous avons fait une réclamation à booking mais aucune réponse de leur part, c'est clairement de la publicité mensongère.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at D PALM Premium Living - Kalathas, Chania. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at D PALM Premium Living - Kalathas, Chania. Enjoy the water!
Is D PALM Premium Living - Kalathas, Chania pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at D PALM Premium Living - Kalathas, Chania?
We found 25 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Sauna
Electric Vehicle Charging Station
Fireplace
Outdoor Cooking
Family friendly
Safe
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Crete Region
Ratings and reviews
8.7 / 10
Excellent(84 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Villa dotata di tutti i comfort. La struttura è moderna e si trova a circa 20 minuti di auto dal centro di Chania
Nulla
7 / 10Good·Aug 2026
Struttura caratteristica e carina
Il bagno si allaga facilmente dopo una doccia di 3 minuti
10 / 10Outstanding·Aug 2026
La propiedad es preciosa, con una distribución ideal para ubicar entre 3 y 6 personas cómodamente, y preservando la privacidad.
La piscina es lo suficientemente amplia para poder nadar, y la terraza alrededor ofrece tanto sol como sombra para quien lo desee.
El piso superior donde se encuentra tanto el jacuzzi como la cama Balinesa no pudimos disfrutarlo, por falta de tiempo, pero es un espacio precioso y muy bien aprovechado
5 / 10·Jul 2026
La dream suite est une cabane avec très petite chambre et salle d'eau de la taille d'un toilette et le lieu est très bruyant car au bord d'une rue très passante. De plus, quand j'ai retenu la chambre sur Booking, il est note sur la réservation que nous avons accès à 2 piscines . En fait , non, on a accès à un jaccuzi uniquement. Cette chambre est chère pour ce que c'est. Nous avons fait une réclamation à booking mais aucune réponse de leur part, c'est clairement de la publicité mensongère.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Crete Region
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Sauna
Electric Vehicle Charging Station
Fireplace
Outdoor Cooking
Family friendly
Safe
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at D PALM Premium Living - Kalathas, Chania. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at D PALM Premium Living - Kalathas, Chania. Enjoy the water!
Is D PALM Premium Living - Kalathas, Chania pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at D PALM Premium Living - Kalathas, Chania?
We found 25 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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