Details

View (from property/room)

An's House SaPa - Nguyên Căn 5 Phòng Ngủ View Núi

7 / 10

Good(22 Ratings)

$$$$

Apartment in Vietnam

10 guests · 5 bedrooms · 5 baths

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Location

city location on map

Reviews

1 / 10

Extremely disappointing and not as advertised Unfortunately, our experience at this property was extremely disappointin

Extremely disappointing and not as advertised Unfortunately, our experience at this property was extremely disappointing. From the moment we arrived, there was a strong, awful odour throughout the property. The downstairs toilet had urine on it that appeared to have been sitting for so long that mould had developed. The bathtub also appeared mouldy. I immediately contacted the property manager, who sent the cleaner back. She cleaned the toilet but did not clean the bathtub, and instead left a can of deodorant to try to mask the smell. After I complained again about the odour, the property manager suggested that we open all the windows and turn on the air conditioning. We followed this advice, only to have one of the air-conditioning units flood a bathroom. I contacted the manager about this, but my message was ignored. We ultimately decided we could not stay. As we looked more closely around the property, we discovered mould on the pillows, mould on the cooking utensils, exposed live electrical wires in multiple rooms, and a hole in the lounge-room floor that had been covered by a table. When we moved the table, a rat came out of the hole, and we also discovered cigarette butts underneath. The condition of the property was completely different from what we expected based on the Booking.com listing. The photographs used in the listing appear to have been edited in a way that does not accurately represent the current condition of the property, with significant damage and maintenance issues not shown. The smell throughout the property was extremely strong, and based on what we saw, we believe there was extensive mould throughout the accommodation. We raised our concerns with the property manager, but rather than taking responsibility or addressing the issues, he became defensive and told us that we were being too critical, that mould is common in the area, and that we were expecting too much.

Extremely disappointing and not as advertised Unfortunately, our experience at this property was extremely disappointing. From the moment we arrived, there was a strong, awful odour throughout the property. The downstairs toilet had urine on it that appeared to have been sitting for so long that mould had developed. The bathtub also appeared mouldy. I immediately contacted the property manager, who sent the cleaner back. She cleaned the toilet but did not clean the bathtub, and instead left a can of deodorant to try to mask the smell. After I complained again about the odour, the property manager suggested that we open all the windows and turn on the air conditioning. We followed this advice, only to have one of the air-conditioning units flood a bathroom. I contacted the manager about this, but my message was ignored. We ultimately decided we could not stay. As we looked more closely around the property, we discovered mould on the pillows, mould on the cooking utensils, exposed live electrical wires in multiple rooms, and a hole in the lounge-room floor that had been covered by a table. When we moved the table, a rat came out of the hole, and we also discovered cigarette butts underneath. The condition of the property was completely different from what we expected based on the Booking.com listing. The photographs used in the listing appear to have been edited in a way that does not accurately represent the current condition of the property, with significant damage and maintenance issues not shown. The smell throughout the property was extremely strong, and based on what we saw, we believe there was extensive mould throughout the accommodation. We raised our concerns with the property manager, but rather than taking responsibility or addressing the issues, he became defensive and told us that we were being too critical, that mould is common in the area, and that we were expecting too much.

4 / 10

Good for big family but far from everything.

There were plenty of rooms for the 9 of us.

The properly has many beds but not enough seats. There is a sofa that can seat 4-5 people but that is not enough. The power and internet was just cut without any warning. The property needs deep cleaning and many examples that this is built quikly for a profit and not for quality, see some examples in the photos.

9 / 10

The host/ owner is very helpful

The house is very spacious

Kitchen is cluttered

9 / 10

الفيلا واسعة وبها تكييف والأثاث جيد ونظيفة ولكن ضخ الماء ليس قوياً بما يكفي خصوصا للطوابق العلوية.

الفيلا واسعة وبها تكييف والأثاث جيد ونظيف.

ضخ الماء ليس قوياً بما يكفي خصوصا للطوابق العلوية.

Photos

View (from property/room)

Living room, Seating area

TV and multimedia, Living room

Living room, Seating area

Kitchen or kitchenette, stove

Night, BBQ facilities, Banquet/Function facilities, Dining area, group of guests

BBQ facilities, Food and drinks, Banquet/Function facilities

Property building

See all properties

An's House SaPa - Nguyên Căn 5 Phòng Ngủ View Núi

View (from property/room)

Bed, Bedroom

Bedroom

Living room, Seating area

TV and multimedia, Living room

7Good

(22 Ratings)

"The house is very spacious"

Verified guest

Don't miss out! Price and availability may change

7 / 10

Good(22 Ratings)

Apartment in Vietnam

10 guests · 5 bedrooms · 5 baths

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Spacious Accommodations

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Pets allowed

Heating

Kitchen

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Shared living spaces

Garden

Laundry services

Outdoor Cooking

Cleaning products

Map of Vietnam

city location on map

Ratings and reviews

7 / 10

Good(22 Ratings)

100% verified reviews

9 / 10Outstanding·Jul 2026

الفيلا واسعة وبها تكييف والأثاث جيد ونظيف.

ضخ الماء ليس قوياً بما يكفي خصوصا للطوابق العلوية.

9 / 10Outstanding·May 2025

The house is very spacious

Kitchen is cluttered

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at An's House SaPa - Nguyên Căn 5 Phòng Ngủ View Núi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is An's House SaPa - Nguyên Căn 5 Phòng Ngủ View Núi pet friendly?

Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at An's House SaPa - Nguyên Căn 5 Phòng Ngủ View Núi?

We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.

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