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Location
Reviews
1 / 10
Horrible experience ever
Nothing
I honestly don’t even know where to begin with my nightmare experience staying at this property.
When we first arrived, the place had clearly not been properly cleaned. Then on the very first day, when we tried to shower, we discovered that the shower door had a large gap, water leaked everywhere when my dad tried to shower, and completely flooded the bathroom. When I contacted management, they told me they were already aware of the issue (along with several other repairs that needed to be done). That immediately raised the question: if you knew about these problems, why weren’t they fixed before guests arrived?they said they were going to fix that day and they LIED! Be aware as they will lie to you! I would be writing this entire experience if it wasn’t true!
The couch and curtains were also in poor condition, issues that previous guests had already mentioned in reviews. Despite all of this, they told me repairs couldn’t be done until the next day, which meant we had to wait to shower. Imagine arriving exhausted after a 12-hour flight and not even being able to take a shower only the next day after 3 pm! That was when they went to fix it!
One of the bedrooms had mattresses that are extremely uncomfortable, old IKEA thin spring mattresses that make it very difficult to rest. To make matters worse, there is a construction site directly in front of the property. If you’re hoping to sleep past 8 a.m., forget it. And anyone familiar with Portugal knows construction projects can take a very long time to finish.
After all of this, I requested a refund because I no longer felt comfortable staying there. It was declined. They promised a 10% discount as compensation, which was never honored. That was incredibly disappointing and felt dishonest.
My advice: please read the negative reviews carefully. I ignored them before booking and truly regret it.
5 / 10
Bad communication with the host
The flat is modern and spacious, there is a supermarket in the building.
Communication with the host was really bad. When we had a problem concerning the apartment she simply didn't talk to me although she promised to call back immediately and did not reply to my messages for the whole duration of our stay. I did not mind the problem in the apartment half as much as her literally ghosting me. I never experienced that on Booking before. Really rude behaviour with no excuse.
Estaba como nuevo, tal cual se ve en las fotos. A las afueras de Lisboa, pero con buen transporte público
El anfitrión podría haber estado un poco más atento a nuestra llegada para darnos el acceso
6 / 10Average·Dec 2025
Localização óptima, próximo do metro com a vantagem de ter um mini mercado no próprio prédio (o que é óptimo para desenrascar na hora do almoço/jantar m). O apartamento está inserido num prédio novo e tem estacionamento privativo no piso -4.
O contacto com a proprietária foi satisfatório.
Os quartos têm uma área ampla e as camas são confortáveis. É fornecida uma única toalha para cada hóspede. Na casa de banho tínhamos um gel de banho. Na cozinha tínhamos um pano de cozinha, detergente da loiça e sabão para as mãos. Uma pastilha para a máquina da loiça. Em termos de loiça (pratos e talheres e copos) estávamos bem servidos.
Quando entrámos no apartamento, a primeira coisa que sentimos foi um cheiro intenso a tabaco frio. Não cheirava a limpo. À primeira vista parecia tudo aceitável, mas ao acendermos a luz percebemos que a cozinha — com móveis pretos e revestimento cerâmico também preto — não estava devidamente limpa. A parede por cima da placa estava cheia de gordura.
Ao sentar no sofá, notámos que um dos lados estava rebaixado, provavelmente partido. Na zona do chaiselongue, o braço do sofá estava completamente solto, como se tivesse sido arrancado. Reparámos ainda que uma das cortinas da sala tinha sido arrancada e nunca foi substituída.
As frigideiras apresentam bastante desgaste, com vários riscos no revestimento.
O pior de tudo foram os tapetes: tanto o da sala como o do quarto principal estavam manchados. Cheguei a pensar em retira-lo da sala, mas ao olhar por baixo estava ainda mais sujo, por isso optei por deixá-lo.
É uma pena, porque o apartamento teria todo o potencial para ser verdadeiramente espetacular — e a estadia poderia facilmente ter sido de 5 estrelas.
Estaba como nuevo, tal cual se ve en las fotos. A las afueras de Lisboa, pero con buen transporte público
El anfitrión podría haber estado un poco más atento a nuestra llegada para darnos el acceso
6 / 10Average·Dec 2025
Localização óptima, próximo do metro com a vantagem de ter um mini mercado no próprio prédio (o que é óptimo para desenrascar na hora do almoço/jantar m). O apartamento está inserido num prédio novo e tem estacionamento privativo no piso -4.
O contacto com a proprietária foi satisfatório.
Os quartos têm uma área ampla e as camas são confortáveis. É fornecida uma única toalha para cada hóspede. Na casa de banho tínhamos um gel de banho. Na cozinha tínhamos um pano de cozinha, detergente da loiça e sabão para as mãos. Uma pastilha para a máquina da loiça. Em termos de loiça (pratos e talheres e copos) estávamos bem servidos.
Quando entrámos no apartamento, a primeira coisa que sentimos foi um cheiro intenso a tabaco frio. Não cheirava a limpo. À primeira vista parecia tudo aceitável, mas ao acendermos a luz percebemos que a cozinha — com móveis pretos e revestimento cerâmico também preto — não estava devidamente limpa. A parede por cima da placa estava cheia de gordura.
Ao sentar no sofá, notámos que um dos lados estava rebaixado, provavelmente partido. Na zona do chaiselongue, o braço do sofá estava completamente solto, como se tivesse sido arrancado. Reparámos ainda que uma das cortinas da sala tinha sido arrancada e nunca foi substituída.
As frigideiras apresentam bastante desgaste, com vários riscos no revestimento.
O pior de tudo foram os tapetes: tanto o da sala como o do quarto principal estavam manchados. Cheguei a pensar em retira-lo da sala, mas ao olhar por baixo estava ainda mais sujo, por isso optei por deixá-lo.
É uma pena, porque o apartamento teria todo o potencial para ser verdadeiramente espetacular — e a estadia poderia facilmente ter sido de 5 estrelas.
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