Hotel in Honolulu, HI
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities
Business facilities
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Outdoor Cooking
Family friendly
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Honolulu, HI
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
I like how the location is close to the Ala Moana Shopping Mall, Target and Walmart. My family stayed here last year and this is the reason I came back.
No airport shuttle.
8 / 10Excellent·Sep 2026
Clean, convenient location, steamer iron available in the room, bidet, complimentary bottled water, free tumblers
Only valet parking available and additional $59 fee for parking per night; light switch wasn’t working properly; view out the window into side of another building
7 / 10Good·Sep 2026
I loved the friendliness of the staff and the spa amenities.
I didn't care for the attitude of the shuttle driver. His tone was always unfriendly. Our first day there we wanted to go to the Ala Moana Shopping Center. He repeated several times it was across the street. We communicated back a couple times that we understood but wanted to be driven over nonetheless. He appeared annoyed. I also thought the prices of Sera were too expensive for breakfast. I also didn't like we weren't offered turn down service or have our room cleaned.
6 / 10Average·Oct 2026
Location and proximity to local restaurants and shops (that’s about it)
Access to some floors were restricted after hours (e.g. pool) and understandably so due to liability reasons; uncomfortable beds that sank into the middle of mattress due to wear and tear; valet or room service phone line is non-existent and must be connected through the concierge/front desk; hung up on multiple occasions while waiting; service cart was left on the guest floor and remained there for the duration of the trip (4 days); valet area is congested and uber rides were in mix of hotel guests waiting for their cars; restaurant hosts were not attentive and understaffed; my room HVAC made a rattling noise when the AC was on; thin walls and can hear our neighbor coughing and talking; bidet toilet had a pungent smell and had it turned off during our stay; requested a shower but given a bathtub; etc.
$$$$
Top rated by guests
8.6Excellent
(263 Ratings)
"I like how the location is close to the Ala Moana Shopping Mall, Target and Walmart. My family stayed here last year and this is the reason I came back."
Verified guestDon't miss out! Price and availability may change
